Ada Scupola

Ada Scupola is an Associate Professor at the Department of Communication, Business and Information Technologies, Roskilde University, Denmark. She holds a Ph.D in business administration from Roskilde University, an MBA from the University of Maryland at College Park, USA, and a M.Sc. from the University of Bari, Italy. She is the editor-in-chief of the International Journal of E-Services and Mobile Applications. In the last years she has participated to a number of national and international projects often requiring close collaboration with industrial partners mostly focusing on user driven innovation in service industries, innovation and outsourcing in software services, the role of ICTs supply chain in facility services, and digitalization of services. Her research, counting circa 90 publications, has been widely published in several international journals, book chapters, and conference proceedings.

Publications

Developing Technologies in E-Services, Self-Services, and Mobile Communication: New Concepts
Developing Technologies in E-Services, Self-Services, and Mobile Communication: New Concepts
Ada Scupola. © 2011. 390 pages.
Central to the study of e-services is the ability to evaluate critical success factors, which include quality, effectiveness, accessibility, and societal implications. Developing...
Leveraging Complementarity in Creating Business Value for E-Business
Leveraging Complementarity in Creating Business Value for E-Business
Ada Scupola. © 2009. 6 pages.
The rapid developments of Internet and Web-based applications has shaped the era of the digital economy and changed the way enterprises operate. Internet is increasingly becoming...