Christopher G. Reddick

This paper examines citizen satisfaction levels with local government contracted mobile platforms and applies two theories of the contracting relationship to them...

This chapter aims to better understand what citizens think regarding the currently available e-government public services in Egypt. This is done through an analysis of a public...

The International Journal of Public Administration in the Digital Age (IJPADA) seeks to examine both the impact of information technology (IT) on public and nonprofit...

In electronic government or e-government research there is an increased importance being placed on the investigation of new and emerging technologies. Mobile government is one...

In a complex and extended system such as a government, the proper allocation of the budget to its sub-entities is always a major challenge. As such for cases like governments, a...

As e-government policies and procedures become widely practiced and implemented, it is apparent that the success of technology in e-government hangs on its consistentency with...

This chapter aims to better understand what citizens think regarding the currently available e-government public services in Egypt. This is done through an analysis of a public...

This chapter is a critical review of the models of e-government in adopting Information Technology (IT). The authors acknowledge that the models are useful and are important for...

While most would suggest that more effective use of ICT bodes well for emergency services, there are issues associated with the introduction of such use. To explore these issues...

Customer Relationship Management (CRM) is part of the use of Enterprise Resource Planning (ERP) systems to transform government. This chapter examines the common characteristics...

The information revolution has increased the pressure on governments to utilize technology to increase efficiency, transparency, and access. Cases on Public Information...

This chapter examines the Information Systems success model in the Egyptian context. Much of the existing literature on information system success focuses primarily on the...

An important area of e-government research is how different stakeholders perceive the impact and the use of e-government systems on the different channels of governmental...

This chapter examines the development of e-Government in selected Egyptian local governments. A content analysis of 25 local government website portals was conducted examining...

This article examines the role e-government has over citizens’ when they initiate contact with their government. It also compares the influence that other contact channels have...

This chapter examines the Information Systems success model in the Egyptian context. Much of the existing literature on information system success focuses primarily on the...

This chapter examines the development of e-Government in selected Egyptian local governments. A content analysis of 25 local government website portals was conducted examining...

This chapter examines the role e-government has over citizens’ when they initiate contact with their government. It also compares the influence that other contact channels have...

Customer Relationship Management (CRM) is part of the use of Enterprise Resource Planning (ERP) systems to transform government. This chapter examines the common characteristics...

This chapter examines the role e-government has over citizens’ when they initiate contact with their government. It also compares the influence that other contact channels have...

In a complex and extended system such as a government, the proper allocation of the budget to its sub-entities is always a major challenge. As such for cases like governments, a...

Homeland security information systems are an important area of inquiry due to the tremendous influence information systems play on the preparation and response of government to a...

This article examines the use of the Internet for gathering health information by boomers and seniors. This study attempts to determine whether online health seekers (individuals...

E-government research has flourished as a way of disseminating information and providing services to citizens ever since the popularization of the Internet. Although there have...

Research argues that e-government technologies have positive influences on politics and democracy, improving citizens' environment as well as their engagement with their...

September 11, 2001 or 9/11 has put extra pressures on public officials and their agencies in the United States to prepare for new terrorist threats (Rosenthal, 2003). After 9/11...

Electronic government or e-government in this chapter can be defined as the delivery of government information and services to citizens through the Internet 24 hours a day, seven...

Collaboration is an important element in the advancement of e-government (Hu et al., 2006). This chapter examines the level of collaboration among state governments to see how...

This chapter focuses on Homeland Security Information Systems (HSIS) in the federal government. One definition of HSIS, in the federal government, is the application of...

Section 214 of the E-Government Act of 2002 called on the Office of Management and Budget (OMB) in consultation with the Federal Emergency Management Agency (FEMA) to ensure that...

This chapter examines homeland security information systems (HSIS) with a focus on local governments. Local governments are typically the first at the scene when responding to an...

This chapter examines the role that citizens play when using the internet for gathering information. It is vital to understand the use of the Internet by citizens to address the...

This chapter examines the important issue of the impact of information security in government. Information security is one of the critical issues of Homeland Security Information...

This chapter examines the provision of emergency management information on government websites. E-government websites can be an effective tool for communicating with residents of...

This book examined Homeland Security Information Systems (HSIS) and how this technology has influenced IT at all levels of government. The first part of the book provided...

This article examines the perceived effectiveness of e-government by Information Technology (IT) directors in local governments in the United States. Most of the existing...

This chapter examines the relationship between e-government and the creation of a more citizen-centric government. This study provides a conceptual framework showing a possible...

This article examines the role e-government has over citizens’ when they initiate contact with their government. It also compares the influence that other contact channels have...

This chapter examines the role that e-government has over citizens’ lives when they initiate contact with their government. It also compares the influence that other contact...

Human resources information systems (HRIS) is any technology that is used to attract, hire, retain, and maintain talent, support workforce administration, and optimize workforce...

There is a growing body of research on e-government because of its potential to transform organizational governance. Most of e-government research has examined the adoption of...

This article examines the perceived effectiveness of e-government through a survey of city government Information Technology (IT) directors in the United States. The existing...

This article examines the use of the Internet for gathering health information by boomers and seniors. This study attempts to determine whether online health seekers (individuals...

This article examines the use of the Internet for gathering health information by boomers and seniors. This study attempts to determine whether online health seekers (individuals...

This article examines the relationship between electronic commerce and the U.S. state sales and use tax system. A framework of a high-quality tax system is used in this study...

Electronic commerce or e-commerce has the potential to streamline existing functions and services in the public sector by reducing transaction costs or the cost of doing...

This article examines the use of the Internet for gathering health information by boomers and seniors. This study attempts to determine whether online health seekers (individuals...

This article examines the perceived effectiveness of e-government by Information Technology (IT) directors in local governments in the United States. Most of the existing...

Electronic commerce or e-commerce has the potential to streamline existing functions and services in the public sector by reducing transaction costs or the cost of doing...

This study examines Ontario, Canada’s municipal e-government adoption. This paper specifically focuses on how e-government has increased citizen-initiated contacts with these...

Human resources information systems (HRIS) is any technology that is used to attract, hire, retain, and maintain talent, support workforce administration, and optimize workforce...

This chapter examines the use of the Internet for gathering health information by boomers and seniors. This study attempts to determine whether online health seekers (individuals...

This article examines the relationship between electronic commerce and the U.S. state sales and use tax system. A framework is used in this study of a high-quality tax system and...

This study examines Ontario, Canada’s municipal e-government adoption. This chapter specifically focuses on how e-government has increased citizen-initiated contacts with these...

This chapter examines the relationship between e-government and the creation of a more citizen-centric government. This study provides a conceptual framework showing a possible...

This article examines the use of the Internet for gathering health information by boomers and seniors. This study attempts to determine whether online health seekers (individuals...

This article examines the relationship between electronic commerce and the U.S. state sales and use tax system. A framework of a high-quality tax system is used in this study...

The International Journal of Electronic Government Research (IJEGR) is a peer-reviewed, multi-disciplinary, international journal that publishes high-quality, original research...

This study examines Ontario, Canada’s municipal e-government adoption. This paper specifically focuses on how e-government has increased citizen-initiated contacts with these...