Christopher G. Reddick

Christopher G. ReddickChristopher G. Reddick is a Professor of Public Administration and Department Chair at the University of Texas at San Antonio, USA. Dr. Reddick has published numerous articles and books on public administration and information technology. He is the editor of the book series Public Administration and Information Technology (Springer). Dr. Reddick also has published the textbook, Public Administration and Information Technology (Jones and Bartlett Learning). Some of his publications have appeared in leading public administration journals such as Public Administration Review, Government Information Quarterly, and Public Administration and Development.

Publications

E-Government and Public Service Delivery: A Survey of Egypt Citizens
Hisham M. Abdelsalam, Christopher G. Reddick, Hatem A. ElKadi, Sara Gamal. © 2015. 17 pages.
This chapter aims to better understand what citizens think regarding the currently available e-government public services in Egypt. This is done through an analysis of a public...
International Journal of Public Administration in the Digital Age (IJPADA)
Manuel Pedro Rodríguez Bolívar. Est. 2014.
The International Journal of Public Administration in the Digital Age (IJPADA) seeks to examine both the impact of information technology (IT) on public and nonprofit...
Citizens and Mobile Government Adoption: A Comparison of Activities and Uses
Christopher G. Reddick. © 2014. 14 pages.
In electronic government or e-government research there is an increased importance being placed on the investigation of new and emerging technologies. Mobile government is one...
A Logit Model for Budget Allocation Subject to Multi Budget Sources
Saeed A. Bagloee, Christopher G. Reddick. © 2013. 17 pages.
In a complex and extended system such as a government, the proper allocation of the budget to its sub-entities is always a major challenge. As such for cases like governments, a...
Human-Centered System Design for Electronic Governance
Saqib Saeed, Christopher G. Reddick. © 2013. 404 pages.
As e-government policies and procedures become widely practiced and implemented, it is apparent that the success of technology in e-government hangs on its consistentency with...
E-Government and Public Service Delivery: A Survey of Egypt Citizens
Hisham M. Abdelsalam, Christopher G. Reddick, Hatem A. ElKadi, Sara Gamal. © 2013. 17 pages.
This chapter aims to better understand what citizens think regarding the currently available e-government public services in Egypt. This is done through an analysis of a public...
Modeling IT Evolution in E-Government: Theories and a Proposed Model
Sukumar Ganapati, Christopher G. Reddick. © 2013. 16 pages.
This chapter is a critical review of the models of e-government in adopting Information Technology (IT). The authors acknowledge that the models are useful and are important for...
Information and Communication Technology (ICT) for Emergency Services: A Survey of Texas Emergency Services Districts
Dianne Rahm, Christopher G. Reddick. © 2013. 14 pages.
While most would suggest that more effective use of ICT bodes well for emergency services, there are issues associated with the introduction of such use. To explore these issues...
Customer Relationship Management Adoption in Local Governments in the United States
Christopher G. Reddick. © 2012. 14 pages.
Customer Relationship Management (CRM) is part of the use of Enterprise Resource Planning (ERP) systems to transform government. This chapter examines the common characteristics...
Cases on Public Information Management and E-Government Adoption
Christopher G. Reddick. © 2012. 522 pages.
The information revolution has increased the pressure on governments to utilize technology to increase efficiency, transparency, and access. Cases on Public Information...
Success and Failure of Local E-Government Projects: Lessons Learned from Egypt
Hisham M. Abdelsalam, Christopher G. Reddick, Hatem A. El Kadi. © 2012. 20 pages.
This chapter examines the Information Systems success model in the Egyptian context. Much of the existing literature on information system success focuses primarily on the...
Factors Affecting Perceived Effectiveness of Local E-Government in Egypt
Hisham M. Abdelsalam, Christopher G. Reddick, Hatem A. ElKadi, Sara Gama. © 2012. 15 pages.
An important area of e-government research is how different stakeholders perceive the impact and the use of e-government systems on the different channels of governmental...
Egyptian Local Government Website Portals: Examining Maturity Levels and Human Development Indicators
Hisham M. Abdelsalam, Christopher G. Reddick, Hatem A. ElKadi. © 2012. 17 pages.
This chapter examines the development of e-Government in selected Egyptian local governments. A content analysis of 25 local government website portals was conducted examining...
Comparing Citizens’ Use of E-Government to Alternative Service Channels
Christopher G. Reddick. © 2012. 15 pages.
This article examines the role e-government has over citizens’ when they initiate contact with their government. It also compares the influence that other contact channels have...
Success and Failure of Local E-Government Projects: Lessons Learned from Egypt
Hisham M. Abdelsalam, Christopher G. Reddick, Hatem A. El Kadi. © 2012. 19 pages.
This chapter examines the Information Systems success model in the Egyptian context. Much of the existing literature on information system success focuses primarily on the...
Egyptian Local Government Website Portals: Examining Maturity Levels and Human Development Indicators
Hisham M. Abdelsalam, Christopher G. Reddick, Hatem A. ElKadi. © 2012. 17 pages.
This chapter examines the development of e-Government in selected Egyptian local governments. A content analysis of 25 local government website portals was conducted examining...
Comparing Citizens’ use of E-Government to Alternative Service Channels
Christopher G. Reddick. © 2012. 15 pages.
This chapter examines the role e-government has over citizens’ when they initiate contact with their government. It also compares the influence that other contact channels have...
Customer Relationship Management Adoption in Local Governments in the United States
Christopher G. Reddick. © 2012. 14 pages.
Customer Relationship Management (CRM) is part of the use of Enterprise Resource Planning (ERP) systems to transform government. This chapter examines the common characteristics...
Comparing Citizens’ use of E-Government to Alternative Service Channels
Christopher G. Reddick. © 2011. 15 pages.
This chapter examines the role e-government has over citizens’ when they initiate contact with their government. It also compares the influence that other contact channels have...
A Logit Model for Budget Allocation Subject to Multi Budget Sources
Saeed A. Bagloee, Christopher G. Reddick. © 2011. 17 pages.
In a complex and extended system such as a government, the proper allocation of the budget to its sub-entities is always a major challenge. As such for cases like governments, a...
Homeland Security Preparedness and Information Systems: Strategies for Managing Public Policy
Christopher G. Reddick. © 2010. 274 pages.
Homeland security information systems are an important area of inquiry due to the tremendous influence information systems play on the preparation and response of government to a...
The Internet, Health Information, and Managing Health: An Examination of Boomers and Seniors
Christopher G. Reddick. © 2010. 19 pages.
This article examines the use of the Internet for gathering health information by boomers and seniors. This study attempts to determine whether online health seekers (individuals...
Citizens and E-Government: Evaluating Policy and Management
Christopher G. Reddick. © 2010. 552 pages.
E-government research has flourished as a way of disseminating information and providing services to citizens ever since the popularization of the Internet. Although there have...
Politics, Democracy and E-Government: Participation and Service Delivery
Christopher G. Reddick. © 2010. 514 pages.
Research argues that e-government technologies have positive influences on politics and democracy, improving citizens' environment as well as their engagement with their...
Homeland Security Preparedness
Christopher G. Reddick. © 2010. 44 pages.
September 11, 2001 or 9/11 has put extra pressures on public officials and their agencies in the United States to prepare for new terrorist threats (Rosenthal, 2003). After 9/11...
Citizen-Centric E-Government
Christopher G. Reddick. © 2010. 31 pages.
Electronic government or e-government in this chapter can be defined as the delivery of government information and services to citizens through the Internet 24 hours a day, seven...
Collaboration and E-Government
Christopher G. Reddick. © 2010. 15 pages.
Collaboration is an important element in the advancement of e-government (Hu et al., 2006). This chapter examines the level of collaboration among state governments to see how...
Federal Government Homeland Security Information Systems
Christopher G. Reddick. © 2010. 19 pages.
This chapter focuses on Homeland Security Information Systems (HSIS) in the federal government. One definition of HSIS, in the federal government, is the application of...
Information Technology and Emergency Management
Christopher G. Reddick. © 2010. 24 pages.
Section 214 of the E-Government Act of 2002 called on the Office of Management and Budget (OMB) in consultation with the Federal Emergency Management Agency (FEMA) to ensure that...
Local Government Homeland Security Information Systems
Christopher G. Reddick. © 2010. 15 pages.
This chapter examines homeland security information systems (HSIS) with a focus on local governments. Local governments are typically the first at the scene when responding to an...
Citizens, the Internet, and Terrorism Information
Christopher G. Reddick. © 2010. 14 pages.
This chapter examines the role that citizens play when using the internet for gathering information. It is vital to understand the use of the Internet by citizens to address the...
Information Security in Government
Christopher G. Reddick. © 2010. 21 pages.
This chapter examines the important issue of the impact of information security in government. Information security is one of the critical issues of Homeland Security Information...
Emergency Management Websites
Christopher G. Reddick. © 2010. 17 pages.
This chapter examines the provision of emergency management information on government websites. E-government websites can be an effective tool for communicating with residents of...
Conclusion
Christopher G. Reddick. © 2010. 8 pages.
This book examined Homeland Security Information Systems (HSIS) and how this technology has influenced IT at all levels of government. The first part of the book provided...
Perceived Effectiveness of E-Government and its Usage in City Governments: Survey Evidence from Information Technology Directors
Christopher G. Reddick. © 2010. 17 pages.
This article examines the perceived effectiveness of e-government by Information Technology (IT) directors in local governments in the United States. Most of the existing...
E-Government and Creating a Citizen-Centric Government: A Study of Federal Government CIOs
Christopher G. Reddick. © 2010. 21 pages.
This chapter examines the relationship between e-government and the creation of a more citizen-centric government. This study provides a conceptual framework showing a possible...
Comparing Citizens' Use of E-Government to Alternative Service Channels
Christopher G. Reddick. © 2010. 14 pages.
This article examines the role e-government has over citizens’ when they initiate contact with their government. It also compares the influence that other contact channels have...
Comparing Citizens' Use of e-Government to Alternative Service Channels
Christopher G. Reddick. © 2010. 15 pages.
This chapter examines the role that e-government has over citizens’ lives when they initiate contact with their government. It also compares the influence that other contact...
Public Sector Human Resources Information Systems
Christopher G. Reddick. © 2010. 8 pages.
Human resources information systems (HRIS) is any technology that is used to attract, hire, retain, and maintain talent, support workforce administration, and optimize workforce...
Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies
Christopher G. Reddick. © 2009. 1140 pages.
There is a growing body of research on e-government because of its potential to transform organizational governance. Most of e-government research has examined the adoption of...
Factors that Explain the Perceived Effectiveness of E-Government: A Survey of United States City Government Information Technology Directors
Christopher G. Reddick. © 2009. 15 pages.
This article examines the perceived effectiveness of e-government through a survey of city government Information Technology (IT) directors in the United States. The existing...
The Internet, Health Information, and Managing Health: An Examination of Boomers and Seniors
Christopher G. Reddick. © 2009. 20 pages.
This article examines the use of the Internet for gathering health information by boomers and seniors. This study attempts to determine whether online health seekers (individuals...
The Internet, Health Information, and Managing Health: An Examination of Boomers and Seniors
Christopher G. Reddick. © 2009. 19 pages.
This article examines the use of the Internet for gathering health information by boomers and seniors. This study attempts to determine whether online health seekers (individuals...
Electronic Commerce and the State Sales Tax System: An Issue of Tax Fairness
Christopher G. Reddick. © 2009. 21 pages.
This article examines the relationship between electronic commerce and the U.S. state sales and use tax system. A framework of a high-quality tax system is used in this study...
Public Sector E-Commerce
Christopher G. Reddick. © 2009. 7 pages.
Electronic commerce or e-commerce has the potential to streamline existing functions and services in the public sector by reducing transaction costs or the cost of doing...
The Internet, Health Information, and Managing Health: An Examination of Boomers and Seniors
Christopher G. Reddick. © 2009. 20 pages.
This article examines the use of the Internet for gathering health information by boomers and seniors. This study attempts to determine whether online health seekers (individuals...
Perceived Effectiveness of E-Government and its Usage in City Governments: Survey Evidence from Information Technology Directors
Christopher G. Reddick. © 2008. 16 pages.
This article examines the perceived effectiveness of e-government by Information Technology (IT) directors in local governments in the United States. Most of the existing...
Public Sector E-Commerce
Christopher G. Reddick. © 2008. 7 pages.
Electronic commerce or e-commerce has the potential to streamline existing functions and services in the public sector by reducing transaction costs or the cost of doing...
Citizen-Initiated Contacts With Ontario Local E-Government: Administrator's Responses to Contacts
Christopher G. Reddick. © 2008. 15 pages.
This study examines Ontario, Canada’s municipal e-government adoption. This paper specifically focuses on how e-government has increased citizen-initiated contacts with these...
Public Sector Human Resources Information Systems
Christopher G. Reddick. © 2008. 7 pages.
Human resources information systems (HRIS) is any technology that is used to attract, hire, retain, and maintain talent, support workforce administration, and optimize workforce...
The Internet and Managing Boomers and Seniors' Health
Christopher G. Reddick. © 2008. 24 pages.
This chapter examines the use of the Internet for gathering health information by boomers and seniors. This study attempts to determine whether online health seekers (individuals...
E-Commerce and Sales Taxes in the United States: Adequacy, Fairness, and Management
Christopher G. Reddick. © 2008. 21 pages.
This article examines the relationship between electronic commerce and the U.S. state sales and use tax system. A framework is used in this study of a high-quality tax system and...
E-Government Adoption in Canadian Municipal Governments: A Survey of Ontario Chief Administrative Officers
Christopher G. Reddick. © 2007. 20 pages.
This study examines Ontario, Canada’s municipal e-government adoption. This chapter specifically focuses on how e-government has increased citizen-initiated contacts with these...
E-Government and Creating a Citizen-Centric Government: A Study of Federal Government CIOs
Christopher G. Reddick. © 2007. 23 pages.
This chapter examines the relationship between e-government and the creation of a more citizen-centric government. This study provides a conceptual framework showing a possible...
The Internet, Health Information, and Managing Health: An Examination of Boomers and Seniors
Christopher G. Reddick. © 2006. 19 pages.
This article examines the use of the Internet for gathering health information by boomers and seniors. This study attempts to determine whether online health seekers (individuals...
Electronic Commerce and the State Sales Tax System: An Issue of Tax Fairness
Christopher G. Reddick. © 2006. 22 pages.
This article examines the relationship between electronic commerce and the U.S. state sales and use tax system. A framework of a high-quality tax system is used in this study...
International Journal of Electronic Government Research (IJEGR)
Nripendra P. Rana. Est. 2005.
The International Journal of Electronic Government Research (IJEGR) is a peer-reviewed, multi-disciplinary, international journal that publishes high-quality, original research...
Citizen-Initiated Contacts With Ontario Local E-Government: Administrator's Responses to Contacts
Christopher G. Reddick. © 2005. 18 pages.
This study examines Ontario, Canada’s municipal e-government adoption. This paper specifically focuses on how e-government has increased citizen-initiated contacts with these...