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Cláudio Roberto Magalhães Pessoa

Claudio Pessoa is civil engineer, specializing in business management and IT, telecommunication systems and computer networks engineering and telecommunication systems and computer networks management. Holds a Master degree in Business Administration. Currently he’s doing PhD in Information Science on Federal University of Minas Gerais. He is Lecturer and researcher at the Fumec University, developing research in the following areas: telecommunications, security information, knowledge management, strategic alignment between technical areas (Telecom, IT) and management of organizations and production engineering. He has been working in the telecommunications market, as a consultant, for 20 years, developing projects in computer networks and information management.

Publications

Handbook of Research on Strategic Innovation Management for Improved Competitive Advantage

Innovation is a vital process for any business to remain competitive in this age. This progress must be coherently and optimally managed, allowing for successful improvement and...

Information Architecture: Case Study

This paper main objective is to raise information and knowledge demands in an information technology consulting organization, aiming to prepare an information architecture...

Information Management in Innovation Management

Innovation is today condition sine qua non for any company that wants to survive in a competitive environment. It is important for the company to know the changes in the market...

Information Architecture: Case Study

This paper main objective is to raise information and knowledge demands in an information technology consulting organization, aiming to prepare an information architecture...