Hasan Dinçer

Hasan Dinçer is an assistant professor of finance at Beykent University, Faculty of Economics and Administrative Sciences, Istanbul- Turkey. Dr. Dinçer has BAs in Financial Markets and Investment Management at Marmara University. He received PhD in Finance and Banking with his thesis entitled as “The Effect of Changes on the Competitive Strategies of New Service Development in the Banking Sector”. He has a work experience in Finance sector as portfolio specialist and his major academic studies focusing on financial instruments, performance evaluation, and economics. He is the executive editor of International Journal of Finance and Banking Studies (IJFBS) and the founder member of the Society for the Study of Business and Finance (SSBF).

Publications

SERVQUAL-Based Evaluation of Service Quality in Turkish Health Industry With Fuzzy Logic
Hasan Dinçer, Serhat Yüksel, Yaşar Gökalp, Serkan Eti. © 2021. 21 pages.
The aim of this study is to analyze the service quality in the Turkish health sector. In this context, a literature review is conducted, and 16 different criteria based on...
Evaluating Significant Risks in International Trade of E7 Economies With AHP Methodology
Hasan Dinçer, Hüsne Karakuş. © 2021. 14 pages.
The purpose of this study is to evaluate the risks encountered in the international trade process. E7 economies are included in the study. For this purpose, six criteria that...
State Financed Social Housing Model in South Africa Requires Capacity Building Injection
Vuyisani Moss, Hasan Dinçer, Ümit Hacıoğlu. © 2020. 14 pages.
This chapter is based on the premise of Social Housing Institutions (SHIs) sustainability mechanisms. It is informed largely by National Housing Finance Corporation's...
Monetary Policies and Independence of the Central Banks in E7 Countries
Hasan Dinçer, Serhat Yüksel. © 2020. 286 pages.
Central banking independence is a crucial factor for sustainable economic development of multiple countries. The multiple components for such systems, however, makes it difficult...
SERVQUAL-Based Performance Analysis of Agricultural Financing in E-Banking Industry: An Evaluation by IT2 Fuzzy Decision-Making Model
Serhat Yüksel, Hasan Dinçer. © 2020. 21 pages.
The aim of the study is to measure the effectiveness of commercial banks in the agricultural financing in Turkey. For this purpose, 10 different criteria are identified based on...
Data Mining-Based Evaluating the Customer Satisfaction for the Mobile Applications: An Analysis on Turkish Banking Sector by Using IT2 Fuzzy DEMATEL
Hasan Dinçer, Serhat Yüksel, Zehra Nur Canbolat, Fatih Pınarbaşı. © 2020. 20 pages.
The aim of this study is to evaluate the customer satisfaction for mobile applications in the Turkish banking industry. For this purpose, the last 500 customer comments of 24...
Multidimensional Perspectives and Global Analysis of Universal Health Coverage
Yeter Demir Uslu, Hasan Dinçer, Serhat Yüksel. © 2020. 499 pages.
Many countries are seeking to reach an effective universal health coverage system to increase the quality of life of their citizens. By implementing universal health coverage...
Analysis of the Customer-Based Efficiency at Workplace for Tourism Industry Using House of Quality
Hasan Dinçer, Serhat Yüksel. © 2020. 20 pages.
The aim of the study is to evaluate the customer expectations and workplace efficiency of tourism industry in the competitive market environment. For this purpose, house of...
Kano-Based Measurement of Customer Expectations in Retail Service Industry Using IT2 DEMATEL-QUALIFLEX
Hasan Dinçer, Serhat Yüksel, Fatih Pınarbaşı. © 2020. 22 pages.
This study aims to analyze customer expectations in European retail banking industry. For this purpose, five different criteria are identified. Furthermore, IT2 FDEMATEL approach...
Handbook of Research on Decision-Making Techniques in Financial Marketing
Hasan Dinçer, Serhat Yüksel. © 2020. 646 pages.
Consumer needs and demands are constantly changing. Because of this, marketing science and finance have their own concepts and theoretical backgrounds for evaluating...
Defining the Strategic Impact-Relation Map for the Innovative Investments Based on IT2 Fuzzy DEMATEL: Evidence From the European Tourism Sector
Hasan Dinçer, Serhat Yüksel. © 2020. 22 pages.
The purpose of the study is to construct the strategic impact-relation map for the innovative tourism investments. For this aim, a set of the criteria defining the innovative...
Predicting the Role of Islamic Banking on Sustainable Economic Development: An Analysis for Turkey With ARIMA Model
Serkan Eti, Hakan Kalkavan, Hasan Dinçer, Serhat Yüksel. © 2020. 19 pages.
This chapter aims to predict the future of Islamic banking in Turkey. Three different Islamic banks operating in Turkey were taken to the scope of review. Within this framework...
Innovative Call Center Applications Focused on Financial Marketing in the Turkish Banking Sector
Hasan Dinçer, Ayşe Mengir. © 2020. 27 pages.
As a result of globalization, call centers of banks that develop rapidly by the virtue of the technology become an important unit which brings first contact with customers....
PESTEL Analysis-Based Evaluation of Marketing Strategies in the European Banking Sector: An Application With IT2 Fuzzy DEMATEL
Hasan Dinçer, Fatih Pınarbaşı. © 2020. 20 pages.
This chapter evaluates the marketing strategies in European banking sector. In this context, six dimensions of PESTEL analysis (politic, economic, sociological, technologic...
The Negative Effects of Carbon Emission on FDI: A Comparative Analysis Between E7 and G7 Countries
Serhat Yüksel, Hasan Dinçer, Hüsne Karakuş, Gözde Gülseven Ubay. © 2020. 16 pages.
This study aims to understand the negative impacts of carbon emission on the foreign direct investments. For this purpose, a comparative analysis is performed for both E7 and G7...
The Role of Technological Development on Renewable Energy Usage: An Econometric Analysis for G7 Countries
Serhat Yüksel, Hasan Dinçer, Gülsüm Sena Uluer. © 2020. 18 pages.
The aim of this study is to determine the relationship between technological development and renewable energy use. Within this framework, G7 countries were included in the scope...
Handbook of Research on Managerial Thinking in Global Business Economics
Hasan Dinçer, Serhat Yüksel. © 2019. 641 pages.
In a highly competitive global market, companies need to equip themselves with best practices and strategies to survive. Strategic management, innovative managerial thinking, and...
Evaluating the Role of Research and Development and Technology Investments on Economic Development of E7 Countries
Hasan Dinçer, Serhat Yüksel, Zafer Adalı, Rıdvan Aydın. © 2019. 19 pages.
This chapter aims to evaluate the effects of research and development on economic growth, export, and unemployment rate in emerging economies. Within this scope, E7 countries are...
Strategy Selection for Organizational Performance of Turkish Banking Sector With the Integrated Multi-Dimensional Decision-Making Approach
Hasan Dinçer, Serhat Yüksel, İpek Tamara Çetiner. © 2019. 19 pages.
The aim of this chapter is to determine the best strategy for Turkish deposit banks and rank these banks according to the performance regarding strategy development. Within this...
Economic Effects in Islamic Stock Development of the European Countries: Policy Recommendations for Ethical Behaviors
Hasan Dinçer, Serhat Yüksel, Zafer Adalı. © 2019. 21 pages.
The purpose of this chapter is to understand whether economic growth and inflation rate have an effect on the development of Islamic stock market. Within this context, quarterly...
Measurement of Economic and Banking Stability in Emerging Markets by Considering Income Inequality and Nonperforming Loans
Hasan Dinçer, Serhat Yüksel, Fatih Pınarbaşı, İpek Tamara Çetiner. © 2019. 20 pages.
Economic and banking instability are the factors that can affect each other significantly. This chapter aims to measure the relationship between income inequality and...
Effects of Demographic Characteristics on Business Success: An Evidence From Turkish Banking Sector
Hasan Dinçer, Serhat Yüksel, Serkan Eti, Ali Tula. © 2019. 21 pages.
The aim of this chapter is to evaluate the causality relationship between education level of the personnel and profitability of the banks. For this purpose, annual data of 15...
Handbook of Research on Global Issues in Financial Communication and Investment Decision Making
Hasan Dinçer, Serhat Yüksel. © 2019. 540 pages.
Globalization has brought many risks to the financial market. A much higher level of competition and certain laws and regulations have driven executive leaders to rely on more...
SERVQUAL-Based Evaluation of Service Quality of Energy Companies in Turkey: Strategic Policies for Sustainable Economic Development
Hasan Dinçer, Serhat Yüksel, Fatih Pınarbaşı. © 2019. 26 pages.
The aim of this chapter is to measure the service quality of energy companies. Within this context, seven different energy companies that are listed on İstanbul Stock Exchange...
Evaluation of Financial and Economic Effects on Green Supply Chain Management With Multi-Criteria Decision-Making Approach: Evidence From Companies Listed in BIST
Hasan Dinçer, Serhat Yuksel, Tuba Bozaykut-Buk. © 2019. 32 pages.
This chapter aims to analyze the financial and economic effects on green supply chain management of the food and beverages industry. For the research purpose, the fuzzy DEMATEL...
Technology Acceptance Model-Based Website Evaluation of Service Industry: An Application on the Companies Listed in BIST via Hybrid MCDM
Hasan Dinçer, Serhat Yüksel, Fatih Pınarbaşı. © 2019. 28 pages.
The aim of this chapter is to evaluate the website of Turkish companies in service industry which are listed in İstanbul Stock Exchange. Within this framework, two different...
Assessing Corporate Social Responsibilities in the Banking Sector: As a Tool of Strategic Communication During the Global Financial Crisis
Hasan Dinçer, Serhat Yüksel, Merve Yazici, Fatih Pınarbaşı. © 2019. 27 pages.
The aim of the chapter is to evaluate the corporate social responsibilities in the banking sector during global financial crisis period. For this purpose, alternatives of...
The Role of Effective Communication on Economic Development: The Effects of Political and Economic Crisis on the Performance of Turkish Economy
Hasan Dinçer, Emrecan Aracı. © 2019. 21 pages.
The process of financial liberalization draws attention as a process that took place after the 1980s and led by the strong countries, in order to overcome the narrowing in the...
Corporate Governance-Based Evaluation of Alternative Distribution Channels in the Turkish Banking Sector Using Quality Function Deployment With an Integrated Fuzzy MCDM Method
Hasan Dinçer, Serhat Yüksel, Mustafa Tevfik Kartal, Gökhan Alpman. © 2019. 39 pages.
The aim of the chapter is to evaluate the effect of corporate governance in alternative distribution channels for the Turkish banking sector. For this purpose, an integrated...
A Strategic Approach to Reduce Energy Imports of E7 Countries: Use of Renewable Energy
Hasan Dinçer, Serhat Yüksel, Zehra Nur Canbolat. © 2019. 21 pages.
Higher technological developments, product diversity, international trade, and population growth have greatly increased the energy demand of countries. It is very significant...
Determining Influencing Factors of Currency Exchange Rate for Decision Making in Global Economy Using MARS Method
Hasan Dinçer, Ümit Hacıoğlu, Serhat Yüksel. © 2018. 13 pages.
The aim of this study is to identify the determinants of US Dollar/Turkish Lira currency exchange rate for strategic decision making in the global economy. Within this scope...
An Assessment on Inflation Risk and Its Effects on Business Operations
Ümit Hacıoğlu, Hasan Dinçer, Burcu Parlak. © 2018. 21 pages.
The latest economic crisis in the world affected business operations and decision making process at management rank. One of the major components of financial system is business...
Financial Implications of Relationship Marketing in Airline Business
Hasan Dinçer, Ümit Hacıoğlu, Aydın Özdemir. © 2018. 45 pages.
Relationship marketing promises a change from vendor, product and price centered marketing concept to a new people, long-term relationships and value centered marketing concept...
Relationship Between Non-Performing Loans, Industry, and Economic Growth of the African Economies and Policy Recommendations for Global Growth
Hasan Dinçer, Serhat Yuksel, Zafer Adalı. © 2018. 26 pages.
The main purpose of this chapter is to evaluate the causality relationship between non-performing loans, industry volume, and economic growth and to provide some policy...
Evaluation of Financial and Economic Effects on Green Supply Chain Management With Multi-Criteria Decision-Making Approach: Evidence From Companies Listed in BIST
Hasan Dinçer, Serhat Yuksel, Tuba Bozaykut-Buk. © 2018. 32 pages.
This chapter aims to analyze the financial and economic effects on green supply chain management of the food and beverages industry. For the research purpose, the fuzzy DEMATEL...
Investigating the Economic Vulnerability Factors of Emerging Markets After the Global Financial Crisis of 2008 With a Hybrid Multi-Criteria Decision-Making Approach
Hasan Dinçer, Ümit Hacıoğlu. © 2018. 21 pages.
The latest global financial crisis and its effects on emerging economies engaged researchers' attention to the relationship between economic vulnerability factors and...
A Strategic Approach to Global Financial Crisis in Banking Sector: A Critical Appraisal of Banking Strategies Using Fuzzy ANP and Fuzzy Topsis Methods
Hasan Dinçer, Ümit Hacıoğlu, Serhat Yüksel. © 2018. 23 pages.
Financial crisis affected many people and companies in the world negatively in terms of job loss and bankruptcy. Owing to this aspect, today many banks developed strategies in...
Evaluating the Effects of Economic Imbalances on Gold Price in Turkey With MARS Method and Discussions on Microfinance
Hasan Dinçer, Ümit Hacıoğlu, Serhat Yüksel. © 2018. 23 pages.
Gold is not only an ornament but also used for an alternative financial instrument of microfinance in emerging economies. The purpose of this chapter is to determine the effects...
Conflict Risk and Defense Expenses and Their Impact on the Economic Growth
Hasan Dinçer, Ümit Hacıoğlu, Serhat Yüksel. © 2018. 23 pages.
The main purpose of this chapter is to identify the effects of conflict risk and defense expenses on economic growth. Within this scope, annual data of 17 emerging economies for...
Price Determination in Public Offering and Evaluation Methods
Ümit Hacıoğlu, Hasan Dinçer, Zuhal Akça. © 2017. 23 pages.
The latest financial situation in capital markets in advanced economies, emerging markets, and the Euro zone illustrates that volatility and risks related to global economic...
A Strategic Approach to Global Financial Crisis in Banking Sector: A Critical Appraisal of Banking Strategies Using Fuzzy ANP and Fuzzy Topsis Methods
Hasan Dinçer, Ümit Hacıoğlu, Serhat Yüksel. © 2017. 21 pages.
Financial crisis affected many people and companies in the world negatively in terms of job loss and bankruptcy. Owing to this aspect, today many banks developed strategies in...
The Impacts of Financial Variables on Employment Planning in Turkish Banking Sector
Hasan Dinçer, Ümit Hacıoğlu, Serhat Yüksel. © 2016. 20 pages.
Understanding investors' perception begins with questioning their position on risky assets and portfolio selection strategies in volatile market conditions. In banking...
Handbook of Research on Strategic Developments and Regulatory Practice in Global Finance
Özlem Olgu, Hasan Dinçer, Ümit Hacıoğlu. © 2015. 433 pages.
The global financial crisis has called to attention the importance of financial development to economic growth as modern countries continue to struggle with debt, unemployment...
Regional Economic Integration and the Global Financial System
Engin Sorhun, Ümit Hacıoğlu, Hasan Dinçer. © 2015. 355 pages.
In theory, regionalism and globalization are intended to be viewed as two separate concepts. However, as long as the approaches complement each other, considering these paradigms...
Investment and Development Banks and Strategies in Turkey
Ismail Erkan Celik, Hasan Dinçer, Ümit Hacioğlu. © 2015. 10 pages.
The World Bank is the most important financier for international investment. The bank opens credits mostly for investment projects in developing countries. Turkey has received...
The Effect of Low Employee Turnover Ratio on Bank Profitability in Turkey
Hasan Dinçer, Ümit Hacıoğlu, Türker Tuğsal. © 2015. 17 pages.
The purpose of this chapter is to emphasize the effect of bank employee turnover on profitability. Researchers so far have commonly studied employee turnover, job satisfaction...
Financial Problems of the Small- and Medium-Sized Enterprises and Solution Suggestions
Hasan Dinçer, Ümit Hacıoğlu, Fatma Beyaztaş. © 2015. 18 pages.
The global economic crisis affected the giant companies and Small- and Mid-Sized Enterprises (SME). Financial problems of SMEs illustrate the necessity of effective management...
Development Agencies, Grant System, and Financial Support for SMEs in Turkey
Hasan Dinçer, Ümit Hacıoğlu, Abdullah Önder Özkul. © 2015. 21 pages.
SMEs form 90% of commercial businesses in Turkey and the support given to SMEs means support directly given to the real sector in a vast scale. SMEs have some problems currently...
Emotional Intelligence Model for Managers in Turkish Banking Sector and an Application
Burcu Hacıoğlu, Pelin Şahin Yarbağ, Ümit Hacıoğlu, Hasan Dinçer, Türker Tuğsal. © 2015. 17 pages.
This chapter explores the relationship between the emotional intelligence talents of bank and finance managers and employee job satisfaction. The chapter proceeds as follows...
Evaluation of Branch-Based Efficiency in Turkish Deposit Banks: Evidence from Privately-Owned Banks
Ümit Hacıoğlu, Hasan Dinçer, Özlem Olgu. © 2015. 11 pages.
The aim of the chapter is to measure the non-interest income based branch efficiency among privately-owned banks in the Turkish banking sector between 2008 and 2012. The chapter...
Price Determination in Public Offering and Evaluation Methods
Ümit Hacıoğlu, Hasan Dinçer, Zuhal Akça. © 2015. 22 pages.
The latest financial situation in capital markets in advanced economies, emerging markets, and the Euro zone illustrates that volatility and risks related to global economic...
An Assessment on Inflation Risk and Its Effects on Business Operations
Ümit Hacıoğlu, Hasan Dinçer, Burcu Parlak. © 2015. 20 pages.
The latest economic crisis in the world affected business operations and decision making process at management rank. One of the major components of financial system is business...
A New Financing Model in Banking Sector: Recommendations for Sukuk and Its Development in Turkey
Hasan Dinçer, Ümit Hacıoğlu, Banu Kiskac. © 2015. 15 pages.
It's a reality that the world economy is rapidly growing and developing. International foreign markets are in trouble about offsetting the funds that meet the finance demand...
State Financed Social Housing Model in South Africa Requires Capacity Building Injection
Vuyisani Moss, Hasan Dinçer, Ümit Hacıoğlu. © 2015. 12 pages.
This chapter is based on the premise of Social Housing Institutions (SHIs) sustainability mechanisms. It is informed largely by National Housing Finance Corporation's...
Emotional Intelligence Skills, Leadership, and Conflict in Effective Decision Making Process
Burcu Hacioğlu, Ümit Hacıoğlu, Hasan Dinçer, Pelin Şahin Yarbağ, Türker Tuğsal. © 2015. 15 pages.
There are plenty of researches about EI which have focused on EI and strategic decision making, management capabilities, transformational leadership, managerial traits...
Financial Implications of Relationship Marketing in Airline Business
Hasan Dinçer, Ümit Hacıoğlu, Aydın Özdemir. © 2015. 43 pages.
Relationship marketing promises a change from vendor, product and price centered marketing concept to a new people, long-term relationships and value centered marketing concept...
Global Strategies in Banking and Finance
Hasan Dinçer, Ümit Hacioğlu. © 2014. 497 pages.
In a globalized financial market, the success of an organization in one country is often inextricably linked to the economic viability of an array of other nations and...
Globalization and Governance in the International Political Economy
Ümit Hacioğlu, Hasan Dinçer. © 2014. 435 pages.
Whether post-modern or pre-industrial, the economic development of societies around the world is often influenced by the whims of a capricious international political...
Investment and Development Banks and Strategies in Turkey
Ismail Erkan Celik, Hasan Dinçer, Ümit Hacioğlu. © 2014. 10 pages.
The World Bank is the most important financier for international investment. The bank opens credits mostly for investment projects in developing countries. Turkey has received...
From Security Matter to Economic Recovery and Stability
Ümit Hacıoğlu, Hasan Dinçer. © 2014. 12 pages.
In the Balkans, interethnic peace sustained by international participation has been prone to disappear as security problems are associated with unstable economic conditions of...
The Competitiveness and Strategies in Global Financial System
Hasan Dinçer, Ümit Hacıoğlu. © 2014. 13 pages.
The concept of strategic change in financial systems consists of various internal and external environmental elements. Effective company strategies determine the fate of...
The Role of World Bank in Global Development
Ismail Erkan Çelik, Ümit Hacıoğlu, Hasan Dinçer. © 2014. 9 pages.
In global development it has been observed that the World Bank sources have been allocated on a limited scale by developed countries as not all countries have been included in...
The Central Banking Operations in Global Economy
Ismail Erkan Celik, Hasan Dinçer, Ümit Hacıoğlu. © 2014. 9 pages.
Global economic improvements with new economy concept are starting to get more competitive day by day. The competitive transformation that comes as a result of active using the...
A Comparative Hybrid Method in Technical Analysis for Stock Selection Process in Banking Sector by Fuzzy AHP-Topsis and Vikor Method
Hasan Dinçer, Ümit Hacıoğlu. © 2014. 18 pages.
The decision-making process on the stock requires the comprehensive analysis of both the fundamental and technical methods for the professionals invested in capital markets....
Innovative Work Behaviors in Turkish Banking Sector
Hasan Dinçer, Nazife Orhan. © 2014. 11 pages.
In relation to globalization and its worldwide effects, the requirement for a high level of emotional intelligence competency that both senior managers, junior administrative...