João Varajão

João Varajão is professor at the Department of Engineering of the University of Trás-os-Montes e Alto Douro, where he teaches undergraduate and postgraduate courses on Information Systems management, project management and software engineering. He also supervises several Msc and PhD projects in the domain of Information Systems management, Information Systems outsourcing and e-business. He earned his PhD and MSc from the University of Minho. His scientific interests include Information Systems management, chief Information Systems profession, enterprise Information Systems and project management. He has over 200 publications, including books, book chapters, refereed publications and communications at international conferences. He serves as associate editor and member of editorial board for international journals and has served in several scientific committees of international conferences. He is founder and co-chair of CENTERIS – Conference on ENTERprise Information Systems.

Publications

Key Competences of Information Systems Project Managers
João “Eduardo” Varajão, Hélio Silva, Mirjana Pejic-Bach. © 2019. 18 pages.
Project managers have a main role in all kinds of projects, and information systems (IS) projects are not an exception. In order to perform their activities well, project...
Risk Management Information System Architecture for a Hospital Center: The Case of CHTMAD
Fábio Costa, Patrícia Santos, João Varajão, Luís Torres Pereira, Vitor Costa. © 2015. 16 pages.
In modern day's institutions, risk management plays a crucial role as it aims to minimize the likelihood of adverse events and contributes to improve the quality of services...
Improving Organizational Effectiveness with Enterprise Information Systems
João Eduardo Varajão, Maria Manuela Cruz-Cunha, Ricardo Martinho. © 2015. 318 pages.
Information and communication technologies are widely used to improve organizational efficiency and ensure effective workflows. Technology and software systems provide the...
Handbook of Research on Enterprise 2.0: Technological, Social, and Organizational Dimensions
Maria Manuela Cruz-Cunha, Fernando Moreira, João Varajão. © 2014. 943 pages.
Workplace technology is evolving at an accelerated pace, driving innovation, productivity, and efficiency to exceedingly high levels. Businesses both small and large must keep up...
Information Technology Supporting Healthcare and Social Care Services: An e-Marketplace Case Study
Maria Manuela Cruz-Cunha, Ricardo Simoes, João Varajão, Isabel Miranda. © 2014. 18 pages.
The authors are developing a pilot project for a Municipality in the North of Portugal, envisaging the definition and implementation of an e-marketplace for healthcare and social...
Information Architecture For IS Function: A Case Study
Nelson Carriço, João Varajão, Vítor Basto Fernandes, Caroline Dominguez. © 2014. 10 pages.
Today's complex, unstable and competitive society raises several difficulties to organisations. In this context, Information and Communications Technologies (ICT) and...
Sociotechnical Enterprise Information Systems Design and Integration
Maria Manuela Cruz-Cunha, João Varajão, Antonio Trigo. © 2013. 285 pages.
As technology continues to grow as an essential component of small and large enterprises, an ever increasing demand is placed on cutting-edge designs for information systems....
Information Systems and Technologies for Enhancing Health and Social Care
Ricardo Martinho, Rui Rijo, Maria Manuela Cruz-Cunha, João Varajão. © 2013. 421 pages.
Technology continues to benefit different aspects of our society. As such, the health and social care field has begun to utilize these advantages towards improvements in health...
Information Systems Outsourcing in Large Companies: Evidences from 20 Ireland Companies
Mark Leeney, João Varajão, António Trigo Ribeiro, Ricardo Colomo-Palacios. © 2013. 15 pages.
Information systems outsourcing is an indispensable tool in the management of information systems. The set of services contracted to outside suppliers, originally more limited to...
Motivations and Results for CRM Adoption in Large Companies in Portugal
Maria Manuela Cruz-Cunha, João Varajão, Daniela Santana. © 2013. 12 pages.
There are several motivations for CRM systems adoption, some of them aligned with the results of CRM implementation. This paper presents the main findings of a study undertaken...
E-Government Simulation Tool for Accounting Education: Personal Income Tax Simulator
Diogo Pedrosa, Antonio Trigo, João Varajão, Pedro Sá Silva. © 2013. 17 pages.
This chapter describes a simulator used by accounting students to mimic the official process of filling out a Personal Income Tax form. According to the Portuguese law, this form...
The Use of Customer Relationship Management Software in Meta-Enterprises for Virtual Enterprise Integration
Maria Manuela Cruz-Cunha, Goran D. Putnik, João Varajão. © 2013. 15 pages.
To make the Virtual Enterprise (VE) a real, competitive, and widely implemented organizational and management concept, it is fundamental to assure that the requirements of this...
Enterprise Information Systems Adoption in Iberian Large Companies: Motivations and Trends
António Trigo, João Varajão, João Barroso, Pedro Soto-Acosta, Francisco J. Molina-Castillo, Nicolas Gonzalvez-Gallego. © 2013. 18 pages.
Information Systems (IS) and Technologies assume a wide variety of roles within companies, ranging from operational to strategic support of the company. This fact puts pressure...
Risk Management Information System Architecture for a Hospital Center: The Case of CHTMAD
Fábio Costa, Patrícia Santos, João Varajão, Luís Torres Pereira, Vitor Costa. © 2013. 15 pages.
In modern day’s institutions, risk management plays a crucial role as it aims to minimize the likelihood of adverse events and contributes to improve the quality of services...
Customer Relationship Management and the Social and Semantic Web: Enabling Cliens Conexus
Ricardo Colomo-Palacios, João Varajão, Pedro Soto-Acosta. © 2012. 360 pages.
The ever-growing influence of the Internet has caused a paradigm shift in relationships between customers and companies. New types of interaction introduced by Web 1.0 have...
The Use of Customer Relationship Management Software in Meta-enterprises for Virtual Enterprise Integration
Maria Manuela Cruz-Cunha, Goran D. Putnik, João Varajão. © 2012. 15 pages.
To make the Virtual Enterprise (VE) a real, competitive, and widely implemented organizational and management concept, it is fundamental to assure that the requirements of this...
Information Systems Outsourcing in Large Companies: Evidences from 20 Ireland Companies
Mark Leeney, João Varajão, António Trigo Ribeiro, Ricardo Colomo-Palacios. © 2012. 15 pages.
Information systems outsourcing is an indispensable tool in the management of information systems. The set of services contracted to outside suppliers, originally more limited to...
Organizational Integration of Enterprise Systems and Resources: Advancements and Applications
João Eduardo Quintela Alves de Sousa Varajão, Maria Manuela Cruz-Cunha, Antonio Trigo. © 2012. 487 pages.
The topic of Enterprise Information Systems (EIS) is having an increasingly relevant strategic impact on global business and the world economy, and organizations are undergoing...
IT Professionals: An Iberian Snapshot
António Trigo, João Varajão, Pedro Soto-Acosta, João Barroso, Francisco J. Molina-Castillo, Nicolas Gonzalvez-Gallego. © 2012. 14 pages.
Nowadays, Universities and other Training Institutions need to clearly identify the Information Technology (IT) skills that companies demand from IT practitioners. This is...
PLAYER: A European Challenge Game to Discover Young Entrepreneurs
Pedro Neves, Ricardo Rodrigues Nunes, Jorge Lima, Paulo Martins, Hugo Paredes, João Varajão, Leonel Morgado, Ramiro Gonçalves, Benjamim Fonseca, Robert Sanders, Vera Barracho, Viktorija Bojovic, Saša Bošnjak, Zita Bošnjak, Alberto Soraci, Urban Lapajne, Matej Rus, Martin Rahe, Andre Mostert, João Carvalho, Isabel Duarte. © 2012. 15 pages.
Serious games are playing an increasing role as educational tools and the last decade witnessed a growing number of proposals in this field. One of the major challenges of the...
Potential Use of the Theory of Vulnerability in Information Systems
Pedro Sá Silva, Jorge Pinto, João Varajão, António Trigo, Isabel Bentes, Humberto Varum. © 2012. 12 pages.
Information Systems in the past few years became a keystone of society. History shows that in some Information Systems one simple failure can lead to disproportioned economic and...
The Perceived Potential of Business Social Networking Sites
Maria Manuela Cruz Cunha, João Varajão, Patrícia Gonçalves, Cecília Alvarenga, Aida Martins, Maria Teresa Martins. © 2012. 15 pages.
Business social networking is a facilitator of several business activities, such as market studies, communication with clients, and identification of business partners. This...
Using Simulation for Enhanced Accounting Learning: A Case Study
Pedro Sá Silva, António Trigo, João Varajão. © 2012. 18 pages.
The increasing focus of government institutions, such as the Tax Administration or Social Security, e-government has introduced a new paradigm that is the obligation of...
Enterprise Information Systems Design, Implementation and Management: Organizational Applications
Maria Manuela Cruz-Cunha, Joao Varajao. © 2011. 622 pages.
The continual development and refinement of enterprise information systems is essential for organizational advancement. Enterprise Information Systems Design, Implementation and...
E-Business Issues, Challenges and Opportunities for SMEs: Driving Competitiveness
Maria Manuela Cruz-Cunha, João Varajão. © 2011. 490 pages.
Electronic business plays a central role in the economy, facilitating the exchange of information, goods, services, and payments. It propels productivity and competitiveness and...
Information Systems Projects In Contact Centers
Rui Rijo, João Varajão, Ramiro Gonçalves. © 2011. 15 pages.
Over the past decade, Contact Centers have experienced exceptional growth. In UK and USA Contact Centers employ about three percent of the working population. Contact Center’s...
E-Business Managerial Aspects, Solutions and Case Studies
Maria Manuela Cruz-Cunha, João Varajão. © 2011. 364 pages.
Electronic business plays a central goal in the economy, facilitating the exchange of information, goods, services and payments. E-Business Managerial Aspects, Solutions and Case...
Motivations and Trends for IT/IS Adoption: Insights from Portuguese Companies
João Varajão, Antonio Trigo, João Barroso. © 2011. 20 pages.
Over the past few decades, information systems and technologies have taken on a wide variety of roles within organizations, ranging from operational support to the strategic...
Innovations in SMEs and Conducting E-Business: Technologies, Trends and Solutions
Maria Manuela Cruz-Cunha, João Varajão. © 2011. 406 pages.
Electronic business (E-Business) plays a central goal in the economy, facilitating the exchange of information, goods, services, and payments. E-Business is not exclusive for...
Location Based E-commerce System: An Architecture
Nuno André Osório Liberato, João Eduardo Quintela Alves de Sousa Varajão, Emanuel Soares Peres Correia, Maximino Esteves Correia Bessa. © 2011. 12 pages.
Location-based mobile services (LBMS) are at present an ever growing trend, as found in the latest and most popular mobile applications launched. They are, indeed, supported by...
SME Managers’ Required Entrepreneurship and Business Competences
George Velegrakis, João Varajão, Leonel Morgado, Caroline Dominguez, Clara Rodrigues, Dalila Coelho, Aura Haidimoschi, Chiara Sancin, Gerhard Doppler, Hillevi Koivusalo, Erja Lakanen. © 2011. 8 pages.
In a dynamic and competitive world, understanding the knowledge, skills and competences that managers of small and medium enterprises (SMEs) require is an important endeavour, to...
Model of Funcionalities for the Development of B2B E-Commerce Solutions
Marlene Pinto, Ana Rodrigues, João Varajão, Ramiro Gonçalves. © 2011. 26 pages.
The explosive growth of the Internet has revolutionized the way of conducting business in several areas, acting nowadays as an important channel of communication and for the...
Enterprise Information Systems Adoption in Iberian Large Companies: Motivations and Trends
António Trigo, João Varajão, João Barroso, Pedro Soto-Acosta, Francisco J. Molina-Castillo, Nicolas Gonzalvez-Gallego. © 2011. 25 pages.
Information Systems (IS) and Technologies assume a wide variety of roles within companies, ranging from operational to strategic support of the company. This fact puts pressure...
Information Systems Outsourcing in Large Companies: Evidences from 20 Ireland Companies
Mark Leeney, João Varajão, António Trigo Ribeiro, Ricardo Colomo-Palacios. © 2011. 15 pages.
Information systems outsourcing is an indispensable tool in the management of information systems. The set of services contracted to outside suppliers, originally more limited to...
International Journal of Human Capital and Information Technology Professionals (IJHCITP)
Sanjay Misra. Est. 2010.
The International Journal of Human Capital and Information Technology Professionals (IJHCITP) focuses on the IT field from the outlook of industry professionals and covers...
Motivations and Trends for IT/IS Adoption: Insights from Portuguese Companies
João Varajão, Antonio Trigo, João Barroso. © 2010. 20 pages.
Over the past few decades, information systems and technologies have taken on a wide variety of roles within organizations, ranging from operational support to the strategic...
IT Professionals: An Iberian Snapshot
António Trigo, João Varajão, Pedro Soto-Acosta, João Barroso, Francisco J. Molina-Castillo, Nicolas Gonzalvez-Gallego. © 2010. 15 pages.
Nowadays, Universities and other Training Institutions need to clearly identify the Information Technology (IT) skills that companies demand from IT practitioners. This is...
Nutritional Monitoring and Advising Information System for Healthcare Support
Vitor Basto Fernandes, João Varajão. © 2010. 16 pages.
In the last decade, developed and developing countries have unsuccessfully been fighting the so called new world syndrome or the epidemic of 21st century. Nutritional...
Goals and Requirements for Supporting Controlled Flexibility in Software Processes
Ricardo Martinho, Dulce Domingos, João Varajão. © 2010. 16 pages.
Software processes are dynamic entities that are often changed and evolved by software development team members. Consequently, flexibility is one of the most important features...
Motivations and Trends for IT/IS Adoption: Insights from Portuguese Companies
João Varajão, Antonio Trigo, João Barroso. © 2010. 18 pages.
Over the past few decades, information systems and technologies have taken on a wide variety of roles within organizations, ranging from operational support to the strategic...
International Journal of Web Portals (IJWP)
Maria Manuela Cruz-Cunha, Emanuel Soares Peres. Est. 2009.
Web portals are one of the most important components in the context of business integration. The International Journal of Web Portals (IJWP) is a high-quality refereed journal on...
International Journal of E-Services and Mobile Applications (IJESMA)
Mirjana Pejic-Bach. Est. 2009.
The objective of the International Journal of E-Services and Mobile Applications (IJESMA) is to be a truly interdisciplinary journal providing comprehensive coverage and...
Motivations and Trends for IT/IS Adoption: Insights from Portuguese Companies
João Varajão, Antonio Trigo, João Barroso. © 2009. 19 pages.
Over the past few decades, information systems and technologies have taken on a wide variety of roles within organizations, ranging from operational support to the strategic...