Jorge Tiago Martins

Jorge Tiago Martins is a Lecturer in Organisational Informatics at The University of Sheffield's Information School, UK. His overarching research and teaching area is the management and use of information technology (IT) in complex organisations. He is interested in the intersection between Information Management/ Knowledge Management systems and organisation, with particular emphasis on structures, cultures, work practices, behaviour, and change. These intersecting research interests form the basis of his dual affiliation to the Information Systems, and to the Knowledge and Information Management research groups.

Publications

Handbook of Research on Innovations in Information Retrieval, Analysis, and Management
Jorge Tiago Martins, Andreea Molnar. © 2016. 580 pages.
In a world increasingly awash in information, the field of information science has become an umbrella stretched so broadly as to threaten its own integrity. However, while...
Customer Experience Management System at a University's Student Support Services: An Organizational Ambidexterity Perspective
Amevi Kouassi, Jorge Tiago Martins, Andreea Molnar. © 2016. 20 pages.
The study reported in this chapter evaluates how the Customer Experience Management System (CEMS) used by a University's Student Support Services (StuSS) responds to the...
Grounded Theory in Practice: A Discussion of Cases in Information Systems Research
Jorge Tiago Martins, Miguel Baptista Nunes, Maram Alajamy, Lihong Zhou. © 2013. 19 pages.
A growing number of Information Systems (IS) research is drawing upon Grounded Theory (GT), as an inductive research methodology particularly suited to the development of theory...
International Journal of Knowledge-Based Organizations (IJKBO)
John Wang. Est. 2011.
The International Journal of Knowledge-Based Organizations (IJKBO) examines current, state-of-the-art research in the areas of decision sciences and business intelligence, and...