Michael J. Albers

Michael J. Albers is a Professor at East Carolina University where he teaches in the professional writing program. Before coming to ECU, he taught for eight years at the University of Memphis. His primary teaching areas are editing, information design, and usability. In 1999, he completed his PhD in Technical Communication and Rhetoric from Texas Tech University. Before earning his PhD, he worked for 10 years as a technical communicator, writing software documentation and performing interface design. His research interests include designing information focused on answering real-world questions, presentation of complex information, and human-information interaction. He has two edited collections and one book published, with another book under contract. In addition, he has published 15 peer-reviewed journal articles and book chapters and guest-edited special issues of four journals. He is an STC Fellow and an active member of ACM/SIGDOC. He has presented at both organizations’ conferences multiple times and has worked on the organizing committees of both conferences. He has served as ACM/SIGDOC Secretary for six years.

Publications

Human-Information Interaction and Technical Communication: Concepts and Frameworks
Human-Information Interaction and Technical Communication: Concepts and Frameworks
Michael J. Albers. © 2012. 548 pages.
Clear communication requires understanding readers from perspectives of technical communication, cognitive psychology, usability, human-computer interaction, information design...
Information Rich Systems and User's Goals and Information Needs
Information Rich Systems and User's Goals and Information Needs
Michael J. Albers. © 2006. 6 pages.
Currently, most of the Web is designed from the viewpoint of helping people who know what they want but need help accomplishing it. User goals may range from buying a new...