Michitaka Kosaka

Michitaka Kosaka received the M.S. and Ph.D. degrees in applied mathematics and physics from Kyoto University, Japan, in 1977 and 1984, respectively. He is currently a Dean and a Professor of the School of Knowledge Science in JAIST (Japan Advanced Institute of Science and Technology). Before he joined JAIST in 2008, he had been with Hitachi Ltd. for 31 years, especially in Systems Development Laboratory. His researches cover guidance and control systems in space and defense system, financial information systems, decision support systems using Fuzzy logic or Neural network, Electronic commerce, service innovation, R&D management, fusion of system engineering and knowledge science, and stochastic control theory. He is a member of IEEE, a fellow of IEEJ (Japan), a fellow of SICE (Japan) and members of several institutes of Japan.

Publications

A Methodology of Evaluating Service Value based on the Service Field Concept and Its Application to Evaluation of Attractiveness in Sightseeing
Shuang Xu, Michitaka Kosaka. © 2017. 12 pages.
Much research has been carried out on evaluating service quality. But, there have been no previous methodology which can measure and evaluate service value mathematically. In...
A Consideration of Value Co-Creation in Branding of University Research-Laboratories
Dung Thuy Nguyen, Kunio Shirahada, Michitaka Kosaka. © 2017. 20 pages.
Since service dominant logic and co-creation have been applied to branding in the higher education sector as bottom-up building of brand, research laboratories have become an...
A Consideration of Value Co-Creation in Branding of University Research-Laboratories
Dung Thuy Nguyen, Kunio Shirahada, Michitaka Kosaka. © 2016. 18 pages.
Since service dominant logic and co-creation have been applied to branding in the higher education sector as bottom-up building of brand, research laboratories have become an...
Progressive Trends in Knowledge and System-Based Science for Service Innovation
Michitaka Kosaka, Kunio Shirahada. © 2014. 511 pages.
Scientific investigation in the service industry has produced a major effect on productivity and quality in order to lead to new services. With ever-evolving internet...
New Trends in Service Science and Education for Service Innovation
Michitaka Kosaka, Kunio Shirahada. © 2014. 21 pages.
Service science is a new trans-disciplinary science and technology in the 21st century. In this chapter, firstly, new definitions of service and new directions for service are...
A Concept of a Service Field and its Applications to Create Service Value
Michitaka Kosaka, Jing Wang, Weiwei Han, Qi Zhang. © 2014. 22 pages.
A new concept of a service field for creating service values is proposed. This concept is analogous to the field theory in physics and corresponds to the “value in use” concept...
Biological Data for Understanding Customer Experiences
Kunio Shirahada, Atsushi Maki, Michitaka Kosaka. © 2014. 17 pages.
In this chapter, the authors introduce the biological data-based marketing system to understand customer experiences. In a service economy, understanding customers, including how...
Evidential Reasoning-Based Evaluation of Services
Van Nam Huynh, Minh Chau Doan, Michitaka Kosaka, Yoshiteru Nakamori. © 2014. 14 pages.
Evaluation of services plays an important role in the pre-negotiation process for negotiations over services between autonomous agents. Typically, the service evaluation problem...
Dynamic Service Matchmaking Model and Algorithm
Haixia Pan, Jing Wang, Michitaka Kosaka. © 2014. 15 pages.
In the service industry, individual customer service requirements are different from the market demands. The requirements determined by the market demand are called static...
An Analysis of Knowledge Space Concept and Recursive Approach for Servitizing in Manufacturing Industries
H. M. Belal, Kunio Shirahada, Michitaka Kosaka. © 2014. 19 pages.
This chapter proposes a knowledge space concept and a recursive approach to servitizing in the manufacturing industry. Manufacturing companies need to move up the value chain and...
A Value Co-Creation Model for Energy-Saving Service Business Using Inverters
Michitaka Kosaka, Takashi Yabutani, Qi Zhang. © 2014. 15 pages.
This chapter proposes a value co-creation model for the energy saving service business using inverters. The proposed model considers the effectiveness of the service business...
Value Creation in Information Business based on the Service Field
Michitaka Kosaka, Haruko Nagaoka, Minh Chau Doan. © 2014. 22 pages.
A new value creation approach to the information business is proposed based on the service field concept. The characteristic of value creation is situation dependent and similar...
Achieving Objective Values for Customers in Enterprise IT Solution Services: A New Concept – Methodological Universe for the Services Environment (MUSE) and “Design Office”
Yukiko Nishioka, Michitaka Kosaka. © 2014. 20 pages.
In this chapter, the authors discuss real business cases of IT solution services in the information industry. The concepts of two “service values” are introduced (i.e....
Streamlining Efficient Behaviors for Knowledge Creation in Collaboration
Qi Zhang, Michitaka Kosaka, Yoshiteru Nakamori. © 2013. 11 pages.
Collaboration activities for knowledge creation have become popular, due to competition and marketplace demands. Most knowledge management (KM) has focused on organizational...
Experience Sharing Service Value Co-Creation Model (ESSVC) and Its Application to Korean Language Service
Wooseok Dong, Kunio Shirahada, Michitaka Kosaka. © 2013. 12 pages.
In this paper, the authors propose a service value creation model based on sharing service experience. Experiences for services still remain in customers’ brain or heart after...