Murray E. Jennex

Data fusion centers have been around since the 9/11 terrorist attacks but have been shackled with an underperforming label. Products from fusion centers often do not support the...

The International Journal of Crisis Response and Management (IJCRAM) is an academically rigorous outlet for research into crisis prevention, handling, and assessment in...

No matter the industry, the development of information technologies has transformed how information is distributed and used to predict trends. Collecting and identifying the most...

In today’s world of business, gaining an advantage of competitors is a focal point for organizations and a driving force in the economy. New practices are being studied and...

The Jennex and Olfman KM success model was first published at HICSS in 2004 and in the International Journal of Knowledge Management in 2006. Additionally, it was independently...

Many companies are working strategically with their knowledge through targeted knowledge management strategies aligned with their organizational strategy. However, the success of...

Knowledge is the most important asset that a company can have. Thus, it is imperative that this asset is safeguarded just like generic information assets. However, knowledge...

Social media and the interactive web have enabled human traffickers to lure victims and then sell them faster and in greater safety than ever before. However, these same tools...

Knowledge Societies strive to better their citizens by maximizing services while minimizing costs. One of the more expensive activities is conducting a census. This chapter...

Agricultural KMS development involves various participants from different communities of practice (CoPs) who possess their own knowledge. However, the current development of...

Social media and the interactive Web have enabled human traffickers to lure victims and then sell them faster and in greater safety than ever before. However, these same tools...

Within the past ten years, tremendous innovations have been brought forth in information technology and knowledge management. Some of the key technical innovations have included...

The knowledge pyramid has been used for several years to illustrate the hierarchical relationships between data, information, knowledge, and wisdom. This chapter posits that the...

Knowledge management focuses on capturing and sharing knowledge. Because of this, KM researchers tend to focus on issues related to knowledge capture, storage, and sharing....

This paper presents an overview and history of the knowledge management (KM) research community at the Hawaii International Conference on System Sciences (HICSS). This community...

Increased usage of cloud storage and other networking technologies in knowledge management (KM) systems leave companies vulnerable to loss of proprietary rights as intellectual...

With the advent of electronic databases, information technologies, and the Internet, organizations now more than ever have easy access to all the knowledge they need to conduct...

Knowledge workers hold much of an organization’s knowledge. Unfortunately, these knowledge workers tend to be transient, and when they leave, they take the knowledge inside them....

Can populations self organize a crisis response? This is a field report on the first two efforts in a continuing series of exercises termed “Exercise24 or x24.” The first...

Knowledge management focuses on capturing and sharing knowledge. Because of this, KM researchers tend to focus on issues related to knowledge capture, storage, and sharing....

Since knowledge systems and knowledge management programs are put in place to monitor workers in the performance of their jobs; knowledge is, therefore, an essential component in...

Using Social and Information Technologies for Disaster and Crisis Management highlights examples of disaster situations in recent years in which social and information...

Can populations self organize a crisis response? This is a field report on the first two efforts in a continuing series of exercises termed “Exercise24 or x24.” The first...

The knowledge pyramid has been used for several years to illustrate the hierarchical relationships between data, information, knowledge, and wisdom. This paper posits that the...

Central to the study of knowledge management is the notion that retaining existing practices and experiences and applying them to new scenarios improves organizational and...

When a disaster strikes, having every possible resource available is an urgent need for those practitioners and government officials put in charge of aid and recovery to those in...

Many look at knowledge management as an organizational initiative. However, can KM also be used to assist low technology situations such as rural villages? This paper describes...

This paper is about the design and implementation of a wiki-based knowledge management system for improving emergency response. Most organizations face difficult challenges in...

After the 2007 Southern California wildfire events, event-assessment of the efficacy of spreadsheets and paper forms raised the question of whether alternative tools could have...

Social media is being used by individuals during a crisis to alert rescuers to their location, status others on their condition or on environmental conditions, warn of issues...

On September 8, 2011, the Great San Diego/Southwest Blackout occurred affecting approximately 5 million people. This paper explores the availability and use of social media as a...

Knowledge management captures the right knowledge, to the right user, who in turn uses the knowledge to improve organizational or individual performance to increase...

This chapter explores knowledge management (KM), and knowledge management system (KMS), success. The inspiration for this chapter is the KM Success and Measurement minitracks...

This chapter describes a knowledge management (KM), Success Model that is derived from observations generated through a longitudinal study of KM in an engineering organization...

Many organizations pursue knowledge management (KM) initiatives with different degrees of success. One key aspect of KM often neglected in practice is following an integrated and...

Due to the recent advances in computers and technology as a whole, Knowledge Management has taken on a whole new importance. In our society we need KM to ensure that we apply...

As our society becomes more complicated, so do the unfortunate events which occur. The importance of developing systems and applications for these crises is critical. The...

Alavi and Leidner (2001, p. 114) defined knowledge management systems (KMSs) as “IT-based systems developed to support and enhance the organizational processes of knowledge...

What does it take to build a successful knowledge management system (KMS)? Knowing the essential success factors is useful as it provides researchers and practitioners with the...

Most organizations face difficult challenges in managing knowledge for crisis response, but it is crucial for response effectiveness that such challenges be overcome....

Emergency management is a diverse field. Effective disaster management involves knowledge of various subjects as well as work experience in all aspects related to mitigation...

After the 2007 Southern California wildfire events, event-assessment of the efficacy of spreadsheets and paper forms raised the question of whether alternative tools could have...

Can populations self organize a crisis response? This is a field report on the first two efforts in a continuing series of exercises termed “Exercise 24 or x24.” The first...

Organizations and businesses continue to utilize knowledge management practices in order to streamline processes and procedures. The emergence of web technologies has provided...

Knowledge management is critical in helping organizations know what they know, make sense of what they know, and effectively use what they know. Ubiquitous Developments in...

Can Web design improve the way governments serve their constituencies through the use of information technology [i.e., e-government]? This article proposes that the use of...

This article discusses system use as a measure of knowledge management success. It is proposed that for knowledge management systems (KMS) it is not the amount of use that is...

This article is about the design and implementation of a wiki-based knowledge management system for improving emergency response. Most organizations face difficult challenges in...

Many look at knowledge management as an organizational initiative. However, can KM also be used to assist low technology situations such as rural villages? This paper describes...

This is a longitudinal case study that explored the relationship between use of organizational memory and knowledge, knowledge management, and knowledge worker productivity...

After the 2007 Southern California wildfire events, event-assessment of the efficacy of spreadsheets and paper forms raised the question of whether alternative tools could have...

Social media is being used by individuals during a crisis to alert rescuers to their location, status others on their condition or on environmental conditions, warn of issues...

Knowledge management systems (KMSs) support the various knowledge management (KM) functions of knowledge capture, storage, search, retrieval, and use. To do this, KMSs utilize a...

As the business community trends toward placing a greater priority and value conception on organizational knowledge management and memory, organizations worldwide are sharing an...

The International Journal of Information Systems for Crisis Response and Management (IJISCRAM) is an academically rigorous outlet for research into crisis response and...

Can Web design improve the way governments serve their constituencies through the use of information technology [i.e., e-government]? This article proposes that the use of...

Most organizations face difficult challenges in managing knowledge for crisis response, but it is crucial for response effectiveness that such challenges be overcome....

Knowledge management systems (KMSs) support the various knowledge management (KM) functions of knowledge capture, storage, search, retrieval, and use. To do this, KMSs utilize a...

This is the third volume in the Advances in Knowledge Management and I thought it appropriate to start this volume with some reflection on where KM is at and where it is going....

This chapter explores knowledge management, KM, and knowledge management system, KMS, success. The inspiration for this chapter is the KM Success and Measurement minitrack held...

This article describes a knowledge management (KM) success model that is derived from observations generated through a longitudinal study of KM in an engineering organization and...

Emergency management is a diverse field. Effective disaster management involves knowledge of various subjects as well as work experience in all aspects related to mitigation...

The International Journal of Information Systems for Crisis Response and Management, IJISCRAM, has a goal of promoting quality research into information systems, IS, for crisis...

As global enterprise grows increasingly reliant on electronic data, processes, and procedures, studies of the management of organizational knowledge are emerging at the forefront...

Knowledge Management: Concepts, Methodologies, Tools, and Applications is the defining reference source for all theories, concepts, and methodologies within the knowledge...

This is a longitudinal case study that explored the relationship between use of organizational memory and knowledge, knowledge management, and knowledge worker productivity...

Socio-Technical Knowledge Management: Studies and Initiatives is a book that attempts to ground knowledge management in sociotechnical theory and then present research results...

This article discusses system use as a measure of knowledge management success. It is proposed that for knowledge management systems (KMS) it is not the amount of use that is...

This short chapter explores other motivations for organizations to implement KM. These motivations include obsolescence/innovation (these two go together as innovation leads to...

Jennex (2005) used an expert panel to generate the definition of knowledge management as the practice of selectively applying knowledge from previous experiences of...

This paper describes a knowledge management, KM, Success Model that is derived from observations generated through a longitudinal study of KM in an engineering organization, KM...

This chapter is about the design and implementation of an information system, using Wiki technology to improve the emergency preparedness efforts of the Claremont University...

This chapter explores the use of knowledge management with emergency information systems. Two knowledge management systems that were utilized during Hurricane Katrina response...

This chapter looks into the key infrastructure factors affecting the success of small companies in developing economies that are establishing B2B e-commerce ventures by...

This chapter looks into the key infrastructure factors affecting the success of small companies in developing economies that are establishing B2B e-commerce ventures by...

How much end-user computing is too much? Should end users develop systems? This case looks at a study of end user computing within the engineering organizations of an electric...

Alavi and Leidner (2001, p. 114) defined knowledge management systems (KMSs) as “IT-based systems developed to support and enhance the organizational processes of knowledge...

Studies of organizational memory/ knowledge management, OM/KM, systems have found that using a common infrastructure to facilitate access to and utilization of knowledge and...

What does it take to build a successful knowledge management system (KMS)? Knowing the essential success factors is useful as it provides researchers and practitioners with the...

Organizations are building and maintaining systems for managing organizational knowledge and memory. Users of these systems may not be at the same location; in many cases they...

This article describes a knowledge management (KM) success model that is derived from observations generated through a longitudinal study of KM in an engineering organization and...

This article explores the use of knowledge management with emergency information systems. Two knowledge management systems that were utilized during the Hurricane Katrina...

This article proposes a framework for assessing knowledge management system (KMS) success models. The framework uses three criteria: how well the model fits actual KMS success...

Knowledge management has been growing in importance and popularity as a research topic and business initiative. Knowledge Management in Modern Organizations documents the latest...

Cyber war is real and is being waged. Cyber terrorists and cyber warriors are attacking systems, but fortunately, they are attacking systems in much the same way hackers attack...

Cyber war and cyber terrorism is real and is being waged. Cyber terrorists and cyber warriors are attacking systems and succeeding in their attacks. This requires management to...

This chapter defines knowledge and knowledge management (KM) and establishes its roots KM is not a brand new topic; organizational learning and organizational memory are related...

This chapter presents arguments that show that knowledge management (KM) is a discipline. Kuhn’s (1996) criteria for being a discipline are used as a framework for providing...

This chapter surveys knowledge management (KM) and knowledge management system (KMS) success factors and models. It also provides a framework for assessing KM and KMS success...

Many taxonomies and definitions of knowledge have been published in the KM literature. This chapter defines knowledge as something that is multidimensional and existent on a...

This article describes a knowledge management (KM) success model that is derived from observations generated through a longitudinal study of KM in an engineering organization and...

This article explores the use of knowledge management with emergency information systems. Two knowledge management systems that were utilized during the Hurricane Katrina...

How much end-user computing is too much? Should end users develop systems? This case looks at a study of end user computing within the engineering organizations of an electric...

How much end-user computing is too much? Should end users develop systems? This case looks at a study of end user computing within the engineering organizations of an electric...

Alavi and Leidner (2001, p. 114) defined knowledge management systems (KMSs) as “IT-based systems developed to support and enhance the organizational processes of knowledge...

What does it take to build a successful knowledge management system (KMS)? Knowing the essential success factors is useful as it provides researchers and practitioners with the...

Case Studies in Knowledge Management provides rich, case-based lessons learned from several examples of actual applications of knowledge management in a variety of organizational...

This article proposes a framework for assessing knowledge management system (KMS) success models. The framework uses three criteria: how well the model fits actual KMS success...

How much end-user computing is too much? Should end users develop systems? This case looks at a study of end user computing within the engineering organizations of an electric...

This is a longitudinal case study that explored the relationship between use of organizational memory and knowledge, knowledge management, and knowledge worker productivity...

The need to develop a strategy for e-business applications is an important facet of doing business, especially where organizations can provide value-added services to the...

Organizations are building and maintaining systems for managing organizational knowledge and memory. Users of these systems may not be at the same location; in many cases they...

This chapter looks into the key infrastructure factors affecting the success of small companies in developing economies that are establishing B2B e-commerce ventures by...

What happens when end users do not respect the IS organization and have high computer self-efficacy? Will the end users develop usable systems and will they ignore IS? This...

Studies of organizational memory/ knowledge management, OM/KM, systems have found that using a common infrastructure to facilitate access to and utilization of knowledge and...

Projects can cause organizations to perform in new ways resulting in the generation of knowledge. It is postulated that organizational learning occurs when new knowledge is...

The Year 2000 (Y2K), or millennium bug as it has been called in the popular press, has caused many organizations to form Y2K project teams tasked with finding and fixing date...