Susana de Juana-Espinosa

Susana de Juana-Espinosa has been a full time Assistant Professor in the Department of Business Organization of the University of Alicante since 2001. Previously, she worked as a researcher for the University of Murcia and the CEBAS-CSIC, and she has worked in the private sector as a director of personnel and accounting. She holds, besides her PhD in Business Organization, an MA in European Studies and a Degree in Business Administration. Her main teaching areas are Human Resource Management, Information Systems Management, Quality Management, and E-business. Dr. de Juana’s research has mainly focused on using information and communications technologies (ICTs) to facilitate transformations in the strategies, business models, organisational designs, and human resource policies in both private and public organizations. She has worked closely with telecommunications organizations and local councils through research and consultancy.

Publications

Emerging and Traditional ICT as Critical Success Factors for Local Governments: A Longitudinal Analysis
Emerging and Traditional ICT as Critical Success Factors for Local Governments: A Longitudinal Analysis
Enrique Claver-Cortes, Susana de Juana-Espinosa, Jorge Valdés-Conca. © 2018. 23 pages.
It was not long ago when Information and Communication Technologies (ICT) were not ubiquitous and Web 2.0 was the stuff of science fiction. However, these technologies are now...
Human Resource Management in the Digital Economy: Creating Synergy between Competency Models and Information
Human Resource Management in the Digital Economy: Creating Synergy between Competency Models and Information
Susana de Juana-Espinosa, Jose Antonio Fernandez-Sanchez, Encarnacion Manresa-Marhuenda, Jorge Valdes-Conca. © 2012. 445 pages.
Businesses worldwide are faced with major challenges related to the progressive (and many times unavoidable) incorporation of information technologies into their processes....
Benchmarking Local e-Government: Lessons from the Adoption Process in a Tourist Town
Benchmarking Local e-Government: Lessons from the Adoption Process in a Tourist Town
Susana de Juana-Espinosa, Juan José Tarí. © 2012. 17 pages.
The aim of this chapter is to examine the stages of business process re-Engineering (BPR) and the critical success factors needed to successfully implement e-Government...