Susheel Chhabra

Though governments play an important role in everyday life, citizen commitment to understanding government policy and procedures is lacking. Without creating an environment that...

In recent years, the engagement of stakeholders has become imperative for the overall success of an organization. As the global business landscape continues to evolve, promoting...

Global companies work on strategies to capture their position in the marketplace, operating on their market share to understand the demand supply equation of the spare parts....

In the last quarter century, many countries have engaged in the process of decentralization by transferring the responsibilities of the state to lower tiers of government. The...

A descriptive cross-sectional study of children between 7-14 years was conducted in Delhi, India. Child labour and school-going children (n=1000) of the same socioeconomic...

The International Journal of Political Activism and Engagement (IJPAE) compiles theoretical and empirical works that explore how politically active and socially-engaged citizens...

Outreach and engagement initiatives are crucial in promoting community development and social change. This can be achieved through a number of methods including public policy and...

The government departments in India need overhauling to improve effectiveness in providing services to citizens. The chapter proposes an organizational performance framework of...

Governments, corporations, individuals, and civic society play essential roles in worldwide growth and development. Management of resources for socioeconomic development of...

Technology has always played a decisive role in humanity’s progress. Throughout history, it has not only strengthened economic development but has become a powerful tool for...

There is increasing evidence that e-commerce adoption among SMEs is expanding rapidly. In spite of that, SMEs, particularly in developing countries, have not been able to...

Enterprise resource planning plays a strategic role in designing, and managing e-government resources. Governments all over the world face challenges in designing robust...

While technology has had a considerable impact on humanity’s progress, it can also fuel inequality and tension. Considerable opportunities exist for investigating the link...

This chapter evaluates service quality, and suggests E-Government Citizen Centric Framework for Citizen Service Centers (CSC) of Haryana State in India. Citizen Centric framework...

The International Journal of Online Pedagogy and Course Design (IJOPCD) serves as a forum for the improvement of online education for schools and teachers planning to implement...

Technology’s role in facilitating and furthering human development is of equal significance to its role in promoting inequality and tension between groups and individuals. Human...

Large organizations use multiple data sources, centralize processing in these organizations require analysis of huge database originating from various locations. Data mining...

There is increasing evidence that e-commerce adoption among SMEs is expanding rapidly. In spite of that, SMEs, particularly in developing countries, have not been able to...

The expectations of citizens in delivery of services by government institutions have increased over the last decade. Although, governments all over the world are involved in...