Suzzette A. Harriott

Suzzette Harriott is an accomplished Conflictologist and Life Strategist with a solid history of success in leadership consulting, transformative research, diversity, equity, and inclusion strategy, corporate HR management, personal development, education, and speaking. She has been speaking at multiple conferences for over a decade, sharing her expertise and passion for conflict resolution, emotional intelligence, personal development, diversity, equity, and inclusion with a wide range of audiences. Dr. Harriott's extensive educational background includes a Doctor of Philosophy in Conflict Analysis and Resolution/Peace Studies with a concentration in Organizational, Healthcare, and School Conflict from Nova Southeastern University, Fort Lauderdale, FL. She also holds a Master of Science in Human Resource Management and a Bachelor of Science in Psychology from the same institution. Her core research topics of imposter syndrome, self-compassion, hate, and empathy have been the focus of her study for over two decades. As a consultant, Dr. Harriott has served in various senior leadership positions, providing guidance, feedback, and quality data to inform decision-making. Her focus on conflict resolution, diversity, equity, and inclusion has helped organizations to create more productive and harmonious workplaces, driving employee engagement and overall business success. In addition to her consulting work and speaking engagements, Dr. Harriott is also an accomplished author, blogger, and educator. Her research on imposter syndrome, self-compassion, hate, empathy, and her extensive experience in conflict resolution, emotional intelligence, personal development, diversity, equity, and inclusion make her a respected and sought-after expert in these areas. Dr. Harriott has authored several books, including Echoes, Synergy, BLUSH, Hate, and Revolution, as well as a children's book series, The Adventures of Busy Issey & DEBI. Her active blog also gives people and organizations valuable insights and advice on a wide range of topics, which helps them improve their communication, relationships, and overall effectiveness. As an educator, Dr. Harriott has served as an adjunct professor at Florida International University, teaching various subjects within the Department of Teaching and Learning. Her expertise in conflict resolution, emotional intelligence, personal development, diversity, equity, and inclusion, as well as her research on imposter syndrome, self-compassion, hate, and empathy, has made her a sought-after instructor and mentor for students pursuing careers in education.

Publications

Dimensions of Diversity, Equity, Inclusion, and Belonging in Business
Suzzette A. Harriott. © 2025. 562 pages.
The dimensions of diversity, equity, inclusion, and belonging (DEIB) are crucial in shaping the modern business landscape, driving innovation and employee satisfaction. As...
Innovative Approaches to Managing Conflict and Change in Diverse Work Environments
Suzzette A. Harriott. © 2025. 574 pages.
The intersection of global leadership, organizational change, and diversity management is challenging to navigate. In an increasingly interconnected and rapidly evolving world...
Breaking the Silence: Creating Brave Spaces for True Diversity, Equity, Inclusion, and Belonging in the Modern Workplace
Suzzette Ann-Marie Harriott. © 2025. 40 pages.
This chapter explores the evolving landscape of Diversity, Equity, Inclusion, and Belonging (DEIB) in organizational settings, focusing on the necessity for genuine inclusion...
From Crisis to Opportunity: Leveraging Multigenerational Talent for Organizational Renewal
Suzzette Harriott. © 2025. 34 pages.
This chapter examines the role of multigenerational workforces in effective crisis management across the Healthcare, Finance and Banking, and Retail and Consumer Goods...
Healing Workplace Dynamics: A Therapeutic Approach to Managing Conflict in Diverse Teams
Suzzette A. Harriott. © 2025. 20 pages.
This study explores the integration of therapeutic conflictology in workplace settings, focusing on its impact across the healthcare, technology, and government sectors....
Navigating Turbulence: Crisis Management and Strategic Reputation Repair in the Digital Age
Suzzette Harriott. © 2025. 22 pages.
This chapter explores the intersection of organizational resilience, reputation repair, and crisis management, emphasizing the integration of digital tools, cultural sensitivity...
Comprehensive Approaches to Conflict Resolution
Suzzette A. Harriott. © 2024. 528 pages.
In businesses and organizations marked with complex and multifaceted conflicts, the integration of effective conflict resolution practice is pivotal. Conflicts may range from...
Global Crisis Management: Strategies for Maintaining Political and Corporate Reputation in the Digital Age
Suzzette A. Harriott. © 2024. 54 pages.
This study examines the challenges of global crisis management in the digital age, highlighting the role of dynamic programming and machine learning in shaping public perception...
The Anatomy of a Crisis: Strategic Approaches to Reputation Management
Suzzette A. Harriott. © 2024. 28 pages.
This chapter explores the unique challenges and strategies of managing reputational crises faced by prominent individuals, ensuring their complete anonymity and confidentiality...
Social Cubism and Conflict Resolution in a Post-Pandemic World: Analyzing the COVID-19 Pandemic, Ukraine-Russia War, and COP26
Suzzette A. Harriott. © 2024. 20 pages.
This chapter explores the application of Social Cubism to analyze the impacts of major global events: the COVID-19 pandemic, the Ukraine-Russia war, and the United Nations...
Leadership in the New Normal: Navigating Conflict, Empowering Emotional Intelligence Through Cultivating Transformational Leaders
Suzzette Ann-Marie Harriott. © 2023. 21 pages.
This chapter presents a secondary analysis of five case studies to explore leadership dynamics in the context of the “new normal.” This analysis illuminates the essential role of...
Transforming Leaders and Driving Organizational Success in a Global Context: Using EQ, Perfectionism, and Moral Compass
Marsha R. Hilton, Suzzette A. Harriott. © 2023. 17 pages.
This chapter explores transformational leadership within the complex milieu of a global context, focusing on three core elements: emotional intelligence (EQ), perfectionism, and...
Breaking the Mold: The Power of Transformational Leadership and DEI in Driving Organizational Change
Suzzette A. Harriott, Jia Tyson, Christopher A. Powell. © 2023. 23 pages.
This study presents a qualitative narrative analysis of the experiences of five individuals representing five diverse organizations from various industries. It investigates the...