Yogesh Kumar Dwivedi

Yogesh K. Dwivedi is a Lecturer in Information Systems at the School of Business and Economics, Swansea University, Wales, UK. He obtained his PhD entitled ‘Investigating consumer adoption, usage and impact of broadband: UK households’ from the School of Information Systems, Computing and Mathematics, Brunel University, UK. His doctoral research has been awarded the ‘Highly Commended Award’ by the European Foundation for Management and Development (EFMD) and Emerald Group Publishing Ltd. His current research focuses on examining diffusion of ‘IS Research’ and also understanding the adoption and diffusion of ICT in organizations and society. As well as having presented at leading IS conferences such as ECIS and AMCIS, he has co-authored several papers which have appeared (or will be appearing) in international referred journals such as Communications of the ACM, Information Systems Journal, Journal of Computer Information Systems, Industrial Management & Data Systems and Electronic Government, An International Journal. He has authored a book on ‘Consumer Adoption and Use of Broadband’ and also co-edited a ‘Handbook of Research on Global Diffusion of Broadband Data Transmission’. He is a member of the editorial board/review board of several journals, as well as being a guest/issue editor of the Database for Advances in Information Systems, Government Information Quarterly, Information Systems Frontiers, Journal of Enterprise Information Management, Journal of Electronic Commerce Research and Electronic Government, An International Journal. He is a member of the Association of Information Systems (AIS) and Life Member of the Global Institute of Flexible Systems Management, New Delhi.

Publications

Can Remote Work Be Adopted When Phubbing and Cyber Loafing Behavior Are on the Rise?
Tanusree Chakraborty, Swati Dhir, Adil S. Al-Busaidi, Yogesh K Dwivedi. © 2024. 25 pages.
During the COVID-19 pandemic, remote work became a prevalent practice for organizations, raising concerns about counterproductive behaviors like phubbing and cyberloafing. This...
A Text Analytics Framework for Performance Assessment and Weakness Detection From Online Reviews
Amit Singh, Mamata Jenamani, Jitesh Thakkar, Yogesh K. Dwivedi. © 2022. 26 pages.
Present research proposes a framework that integrates aspect-level sentiment analysis with multi-criteria decision making (TOPSIS) and control charts to uncover hidden quality...
Addressing Algorithmic Bias in AI-Driven Customer Management
Shahriar Akter, Yogesh K. Dwivedi, Kumar Biswas, Katina Michael, Ruwan J. Bandara, Shahriar Sajib. © 2021. 27 pages.
Research on AI has gained momentum in recent years. Many scholars and practitioners increasingly highlight the dark sides of AI, particularly related to algorithm bias. This...
Journal of Business Ecosystems (JBE)
Kayvan Miri Lavassani, Vinod Kumar. Est. 2020.
The Journal of Business Ecosystems (JBE) promotes and disseminates study and understanding of business models at different levels of analysis. While the journal encourages...
Citizen's Adoption of an E-Government System: Validating the Extended Theory of Reasoned Action (TRA)
Mohammad Abdallah Ali Alryalat, Nripendra P. Rana, Yogesh K. Dwivedi. © 2020. 24 pages.
The study explores the adoption of an electronic government (e-government) system called online PAN card registration system (OPCRS) in context of India. The study validates the...
Use of Social Media in Citizen-Centric Electronic Government Services: A Literature Analysis
Mohammad Abdallah Ali Alryalat, Nripendra P. Rana, Ganesh P. Sahu, Yogesh K. Dwivedi, Mina Tajvidi. © 2019. 26 pages.
This article undertakes a literature review on such articles on social media and citizen-centric e-government services. This research uses 139 articles to perform the intended...
Use of Social Media in Citizen-Centric Electronic Government Services: A Literature Analysis
Mohammad Abdallah Ali Alryalat, Nripendra P. Rana, Ganesh P. Sahu, Yogesh K. Dwivedi, Mina Tajvidi. © 2017. 25 pages.
This article undertakes a literature review on such articles on social media and citizen-centric e-government services. This research uses 139 articles to perform the intended...
Evaluating the Validity of IS Success Models for the Electronic Government Research: An Empirical Test and Integrated Model
Nripendra P. Rana, Yogesh K. Dwivedi, Michael D. Williams. © 2015. 22 pages.
The purpose of this paper is to compare and evaluate the validity of Information systems (IS) success models such as DeLone and McLean's (1992), Seddon's (1997), and...
Examining the Role of Social Influence, Usefulness and Ease of Use for Determining the Mandatory Use of a Human Resource Information System in the Context of Saudi Ministries
Wassan A. A. Al-Khowaiter, Yogesh K. Dwivedi, Michael D. Williams. © 2015. 19 pages.
This paper examines whether social influence (SI), perceived usefulness (PU) and ease of use (EU) play an important role towards encouraging the mandatory use of a human resource...
Citizen's Adoption of an E-Government System: Validating the Extended Theory of Reasoned Action (TRA)
Mohammad Abdallah Ali Alryalat, Nripendra P. Rana, Yogesh K. Dwivedi. © 2015. 23 pages.
The study explores the adoption of an electronic government (e-government) system called online PAN card registration system (OPCRS) in context of India. The study validates the...
Can Marketing Strategies Enhance the Adoption of Electronic Government Initiatives?
Antonis C. Simintiras, Yogesh K. Dwivedi, Nripendra P. Rana. © 2014. 7 pages.
This article assesses the role and likely impact of marketing on the adoption of e-government initiatives. Although the role of tactical marketing in increasing awareness and...
Broadband Adoption and Usage Behavior of Malaysian Accountants
Yogesh K. Dwivedi, Mohamad Hisyam Selamat, Banita Lal. © 2013. 13 pages.
This study examines the factors affecting the adoption of broadband Internet in a developing country context by focusing on Malaysia. The data relating to these factors was...
What Drives a Successful Technology Implementation?: Exploring Drivers and Challenges of RFID Systems Implementation in a Public Sector Organisation
Kawal Kapoor, Yogesh K. Dwivedi, Michael D. Williams, Mohini Singh, Mark J. Hughes. © 2013. 18 pages.
Radio Frequency Identification (RFID) is revolutionizing item identification and tracking. The technology demonstrates complexities in terms of (a) huge initial capital...
Reflecting on E-Government Research: Toward a Taxonomy of Theories and Theoretical Constructs
Nripendra P. Rana, Michael D. Williams, Yogesh K. Dwivedi, Janet Williams. © 2013. 25 pages.
After more than a decade of research in the field of e-government, it is now timely and appropriate to reflect upon the overall developmental directions in the area. This paper...
Evaluating the Validity of IS Success Models for the Electronic Government Research: An Empirical Test and Integrated Model
Nripendra P. Rana, Yogesh K. Dwivedi, Michael D. Williams. © 2013. 22 pages.
The purpose of this paper is to compare and evaluate the validity of Information systems (IS) success models such as DeLone and McLean’s (1992), Seddon’s (1997), and DeLone and...
Exploring Importance of Environmental Factors for Adoption of Knowledge Management Systems in Saudi Arabian Public Sector Organisations
Fatmah M. H. Alatawi, Michael D. Williams, Yogesh K. Dwivedi. © 2013. 19 pages.
This research aimed to examine importance and influence of environmental factors (mainly from institutional theory perspective) on adoption of KMS in the context of Saudi Arabian...
Innovation in Communication: An Actor-Network Analysis of Social Websites
Mohini Singh, Yogesh K. Dwivedi, Ray Hackney, Konrad Peszynski. © 2012. 13 pages.
This paper analyses the dimensions of social websites to establish communication innovation using the Actor Network Theory. Social websites are also referred to as social network...
A Profile of Scholarly Community Contributing to the International Journal of Electronic Government Research
Yogesh K. Dwivedi, Vishanth Weerakkody. © 2012. 11 pages.
This paper analyses the first five volumes of research published in the International Journal of Electronic Government Research (IJEGR). All 90 papers that appeared between the...
An Analysis of Literature on Consumer Adoption and Diffusion of Information System/Information Technology/Information and Communication Technology
Yogesh K. Dwivedi, Michael D. Williams, Banita Lal, Navonil Mustafee. © 2012. 15 pages.
This paper provides a comprehensive and systematic review of literature pertaining to consumer/household/residential adoption and diffusion issues in relation to ICT/IT/IS to...
A Conceptual Model for Examining E-Government Adoption in Jordan
Mohammad Alryalat, Yogesh K. Dwivedi, Michael D. Williams. © 2012. 31 pages.
In this paper, the authors propose and discuss a conceptual model for examining factors affecting e-government adoption in Jordan. This study evaluates existing empirical studies...
Adoption, Usage, and Global Impact of Broadband Technologies: Diffusion, Practice and Policy
Yogesh K. Dwivedi. © 2011. 344 pages.
Broadband internet has the potential to profoundly impact science, business and society, while simultaneously transforming almost every aspect of everyday life. Because of...
Stakeholder Adoption of E-Government Services: Driving and Resisting Factors
Mahmud Akhter Shareef, Vinod Kumar, Uma Kumar, Yogesh Kumar Dwivedi. © 2011. 322 pages.
The success of e-government – whether it is at the local, regional, or central level – largely depends on user acceptance of e-government, which requires a thorough understanding...
Broadband Adoption and Usage Behavior of Malaysian Accountants
Yogesh K. Dwivedi, Mohamad Hisyam Selamat, Banita Lal. © 2011. 14 pages.
This study examines the factors affecting the adoption of broadband Internet in a developing country context by focusing on Malaysia. The data relating to these factors was...
Electronic Government Adoption Paradigms
Mahmud Akhter Shareef, Yogesh K. Dwivedi. © 2011. 59 pages.
This chapter reviews literature on electronic-government (EG) and information and communication technology (ICT) regarding several management issues in general and adoption in...
Influencing Factors and the Acceptance of Internet and E-Business Technologies in Maritime Canada’s SMEs: An Analysis
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh. © 2011. 14 pages.
This chapter examines the influence of some relevant factors on the acceptance of internet and E-Business technologies in Maritime Canada’s SMEs (small- and medium- sized...
What Drives a Successful Technology Implementation?: Exploring Drivers and Challenges of RFID Systems Implementation in a Public Sector Organisation
Kawal Kapoor, Yogesh K. Dwivedi, Michael D. Williams, Mohini Singh, Mark J. Hughes. © 2011. 18 pages.
Radio Frequency Identification (RFID) is revolutionizing item identification and tracking. The technology demonstrates complexities in terms of (a) huge initial capital...
Reflecting on E-Government Research: Toward a Taxonomy of Theories and Theoretical Constructs
Nripendra P. Rana, Michael D. Williams, Yogesh K. Dwivedi, Janet Williams. © 2011. 25 pages.
After more than a decade of research in the field of e-government, it is now timely and appropriate to reflect upon the overall developmental directions in the area. This paper...
Handbook of Research on Advances in Health Informatics and Electronic Healthcare Applications: Global Adoption and Impact of Information Communication Technologies
Khalil Khoumbati, Yogesh K. Dwivedi, Aradhana Srivastava, Banita Lal. © 2010. 628 pages.
In the healthcare field, there is limited literature published on the subject of global deployment, diffusion, adoption, use, and impact of information communication technologies...
Handbook of Research on Overcoming Digital Divides: Constructing an Equitable and Competitive Information Society
Enrico Ferro, Yogesh K. Dwivedi, J. Ramon Gil-Garcia, Michael D. Williams. © 2010. 858 pages.
Recently, rapid developments in the digital divide have attracted the attention of both the academic and political worlds due to the reduction of information gaps. The Handbook...
Web-Based Implementation of the Personalised System of Instruction: A Case Study of Teaching Mathematics in an Online Learning Environment
Willem-Paul Brinkman, Andrew Rae, Yogesh K. Dwivedi. © 2010. 27 pages.
This article presents a case study of a university discrete mathematics course with over 170 students who had access to an online learning environment (OLE) that included a...
A Profile of Scholarly Community Contributing to the International Journal of Electronic Government Research
Yogesh K. Dwivedi, Vishanth Weerakkody. © 2010. 11 pages.
This paper analyses the first five volumes of research published in the International Journal of Electronic Government Research (IJEGR). All 90 papers that appeared between the...
An Analysis of Literature on Consumer Adoption and Diffusion of Information System/Information Technology/Information and Communication Technology
Yogesh K. Dwivedi, Michael D. Williams, Banita Lal, Navonil Mustafee. © 2010. 16 pages.
This paper provides a comprehensive and systematic review of literature pertaining to consumer/household/residential adoption and diffusion issues in relation to ICT/IT/IS to...
E-Government Development and Diffusion: Inhibitors and Facilitators of Digital Democracy
Ganesh P. Sahu, Yogesh K. Dwivedi, Vishanth Weerakkody. © 2009. 358 pages.
E-government has become a global phenomenon through its use of Internet technologies as a platform for exchanging information, providing services, and transacting with citizens...
Handbook of Research on Contemporary Theoretical Models in Information Systems
Yogesh K. Dwivedi, Banita Lal, Michael D. Williams, Scott L. Schneberger, Michael Wade. © 2009. 660 pages.
Theory is considered to be the bedrock of academic research, often being viewed as the foundation upon which scientific enquiry is organized and built. Despite its ubiquity...
Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective
Vishanth Weerakkody, Marijn Janssen, Yogesh K. Dwivedi. © 2009. 582 pages.
E-government has evolved from basic information provisioning to more integrated service offerings enabling citizen-centric services. The Handbook of Research on ICT-Enabled...
Proliferation of the Internet Economy: E-Commerce for Global Adoption, Resistance, and Cultural Evolution
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh. © 2009. 320 pages.
The explosive expansion of the Internet has led to dramatic shifts in the methodology of conducting business, allowing for instantaneous communication and activities....
International Journal of Healthcare Delivery Reform Initiatives (IJHDRI)
Matthew W. Guah. Est. 2009.
The International Journal of Healthcare Delivery Reform Initiatives (IJHDRI) publishes original papers in all areas of healthcare management reform and information systems...
A Bibliometric Analysis of Electronic Government Research
Yogesh K. Dwivedi. © 2009. 81 pages.
The main purpose of this chapter is to provide readers an exhaustive list of references focused upon electronic government related issues.The chapter also presents information on...
Introduction to E-Commerce
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh. © 2009. 8 pages.
The growth, integration, and sophistication of ICT are changing our society and economy. The emergence of the Internet as a general communication channel has opened the...
E-Commerce Background
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh. © 2009. 30 pages.
Electricity, telecommunication, integrated circuits, networking, and the Internet fostered a revolution by delivering distinctive services. The power of the net lies in...
Service Quality of E-Commerce for Global Consumers
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh. © 2009. 25 pages.
Customers’ perception and expectation of service quality dimensions for any field, whereas it is traditional commerce or EC, has a close relation with adoption of that system...
Global Quality Management Practice for E-Commerce
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh. © 2009. 13 pages.
Since Internet is the primary driving force of E-Commerce (EC), it has global phenomena. Consequently, Internet market is diffusing from the west to the east. Nevertheless...
E-Commerce Diffusion: Critical Factors Affecting Diffusion of E-Commerce
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh. © 2009. 28 pages.
As we have already mentioned in the Preface of this book, mentioning EC in this chapter will signify and mean B2C EC unless it is mentioned otherwise. This chapter has primarily...
Diffusion of E-Commerce in Developed and Developing Countries: Comparative Studies
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh. © 2009. 33 pages.
Based on the theoretical framework revealed in Chapter V, this chapter is intended to investigate the country-specific roles of governments, private organizations, and consumers...
E-Commerce Adoption in Developing Countries
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh. © 2009. 28 pages.
This chapter is aimed to provide a fundamental conceptual framework for adoption of EC by the consumers of developing countries. Through extensive review of literature and...
Influencing Factors and the Acceptance of Internet and E-Business Technologies in Maritime Canada's SMEs: An Analysis
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh. © 2009. 18 pages.
This chapter examines the influence of some relevant factors on the acceptance of internet and E-Business technologies in Maritime Canada’s SMEs (small- and medium- sized...
Effect of Proliferation and Resistance of Internet Economy: Understanding Impact of Information and Communication Technology in Developing Countries
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh. © 2009. 35 pages.
Information and communication technology (ICT) is the prime driving force of Internet economy. Therefore, before implementing E-Commerce (EC) and E-Government (EG) projects, it...
Globalization and Relevant Strategy for E-Commerce
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh. © 2009. 29 pages.
This current conceptual study reviews the literature of globalization and EC, and reveals three independent variables that help to determine, initially, whether a regionalization...
Culturally Customizing International Web Sites
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh. © 2009. 18 pages.
As global e-commerce is expanding and the global online marketplace is becoming more lucrative for marketers, there is a surge in proliferation of international Web sites....
A Cultural Perspective on Web Site Localization
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh. © 2009. 12 pages.
For the last two decades, companies have been increasingly operating in many foreign markets. Serving local consumers effectively and thus achieving success in individual foreign...
Conclusion, Implications, and Future Trends
Mahmud Akhter Shareef, Yogesh K. Dwivedi, Michael D. Williams, Nitish Singh. © 2009. 12 pages.
The explosive proliferation of Internet users has led to dramatic shifts in the methodology of conducting business and the business paradigms. Currently, business organizations...
Computer-Aided Personalised System of Instruction for Teaching Mathematics in an Online Learning Environment
Willem-Paul Brinkman, Andrew Rae, Yogesh Kumar Dwivedi. © 2009. 29 pages.
This paper presents a case study of a university’s discrete mathematics course with over 170 students who had access to an online learning environment (OLE) that included a...
Consumer Adoption and Usage of Broadband
Yogesh K. Dwivedi. © 2008. 332 pages.
Advances in telecommunications technologies have exploded into the marketplace. Consumers are offered various methods of access to the Internet and telephony at speeds and...
Handbook of Research on Global Diffusion of Broadband Data Transmission
Yogesh K. Dwivedi, Anastasia Papazafeiropoulou, Jyoti Choudrie. © 2008. 922 pages.
Large investments have been made by various governments for the deployment of broadband within their respective nations; however, the citizens of such countries have demonstrated...
Understanding Factors Affecting Consumer Adoption of Broadband in India: A Pilot Study
Yogesh K. Dwivedi, Michael D. Williams, Vishanth Weerakkody, Banita Lal, Sneha Bhatt. © 2008. 13 pages.
The aim of this study is to provide an initial understanding of the factors affecting the adoption of broadband Internet in a developing country context, in this instance India....
A Theoretical Approach to Evaluate Online and Traditional Trading on th NASDAQ Stock Exchange
Haroun Alryalat, Yogesh Kumar Dwivedi, Jasna Kuljis, Ray J. Paul. © 2008. 12 pages.
The aim of this chapter is to discuss current online and traditional trading on the NASDAQ stock exchange using theoretical approach. The paper aims to derive future trends for...
Broadband Adoption and Diffusion (BAD): A Framework
Yogesh K. Dwivedi, Anastasia Papazafeiropoulou. © 2008. 10 pages.
The aim of this chapter is to outline various factors reported in the 49 chapters of this handbook of research. The aim is also to organize identified factors in a meaningful...
Developing a Dynamic View of Broadband Adoption
Herbert Daly, Adriana Ortiz, Yogesh K. Dwivedi, Ray J. Paul, Javier Santos, Jose M. Sarriegi. © 2008. 15 pages.
The widespread domestic use of broadband Internet technology has been recognized to have a positive influence on national economies and improve the life of citizens. Despite...
Employing Content Validity Approach for Improving the Content of Broadband Adoption Survey Instrument
Yogesh K. Dwivedi, Banita Lal, Khalil Khoumbati. © 2008. 12 pages.
Studies on broadband adoption are just beginning to emerge and are exploratory in nature. Progress has been made to develop conceptual models to understand the adoption of...
Web-Based Implementation of the Personalised System of Instruction: A Case Study of Teaching Mathematics in an Online Learning Environment
Willem-Paul Brinkman, Andrew Rae, Yogesh Kumar Dwivedi. © 2007. 31 pages.
This article presents a case study of a university discrete mathematics course with over 170 students who had access to an online learning environment (OLE) that included a...
Considering the Impact of Broadband on the Growth and Development of B2C Electronic Commerce
Jyoti Choudrie, Yogesh Kumar Dwivedi. © 2006. 19 pages.
Internet connectivity has a profound impact on almost all aspects of human lives including social interaction and individual behaviour. The impacts may further foster due to the...
A Theoretical Approach to Evaluate Online and Traditional Trading on th NASDAQ Stock Exchange
Haroun Alryalat, Yogesh Kumar Dwivedi, Jasna Kuljis, Ray J. Paul. © 2006. 19 pages.
The aim of this chapter is to discuss current online and traditional trading on the NASDAQ stock exchange using theoretical approach. The paper aims to derive future trends for...