A Framework for Civil Registration in Developing Countries Based on Biometrics and ISO Standards

A Framework for Civil Registration in Developing Countries Based on Biometrics and ISO Standards

Lubasi Kakwete Musambo (University of Zambia, Lusaka, Zambia) and Jackson Phiri (University of Zambia, Lusaka, Zambia)
DOI: 10.4018/IJICTRAME.2019070103


Most developing countries in Africa have civil registration processes with inherent challenges that inhibit their efficiency and accuracy. Attempts at modernization and improvement are on-going. In this article, a biometric framework that can be used to mitigate the challenges inherent in biometric data management for the civil registration system in Zambia is presented. The proposed framework presented is based on ISO models and adapted for most developing countries with low Information and Communication Technologies. A baseline study was undertaken to assess the understanding and appreciation of biometrics within the Zambian community and how this data might be stored or managed. A study of the Zambian civil registration business process has been undertaken and the authors propose an automated civil registration business process. Results obtained show that currently, Zambia does NOT have a biometric framework that supervises use of biometric data. The proposed model once adopted would form a secure framework for civil registration based on biometrics and ISO standards.
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Literature on civil registration systems in Zambia is insufficient. This calls for extensive research in this area. In the Republic of Zambia registration of all births is compulsory (Constitution, 2016; Kambole & Silanda, 1994).

Zambia has the lowest civil registration in Africa (MoHA, 2014). Kambole and Silanda (1994), discuss at length the processes undertaken in the civil registration process. They discuss among others, the arrangement of the civil registration process covering aspects undertaken in the creation and storage of the civil data and the levels of confidentiality expected from the registration officers. They highlight in detail the following problems:

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