A Model to Reduce the Risk of Projects Guided by the Knowledge Management Process: Application on Industrial Services

Introduction

Very many companies use the risk management for developing their activity (construction, computer science, ecology, industrial, pharmaceutical, health, etc.). Among the different research themes addressed in the literature, the risk reduction of projects remains one of the most studied together other important works on detection, evaluation, estimation, solutions and tools to be implemented. However, it appears that appropriation (learning) and experience (know-how) are effective ways to prevent risks.

Such knowledge acquired in the past should be managed to allow more effective risk management: one role of knowledge management. The latter is a way of systematic management of tacit knowledge and explicit knowledge. Indeed, its purpose is to retain, to transmit and to develop knowledge in order to:

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  Improve the skills management,

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  Promote innovation and creativity

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  Support decision making.

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  Increase productivity

In sum, risk management and knowledge management are two different fields that become more and more important for companies dealing in a global and multicultural environment.

In the first part, we present the main concepts that are used in our paper regarding to context and elements of the project, the theoretical concepts of risk management process, and knowledge management process. In the second part, we present our model to reduce the risk of projects guided by the knowledge management process by using the GAMETH method (Grundstein, 2012; Brahami et al., 2015). Thus, we refer to the knowledge stakeholders, their tasks, and the results of their problem-solving activities as knowledge resources.

Theoretical Framing

This section deals with the main concepts that are employed in this paper regarding to context and elements of risk projects.