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Top2. Background
AI will change the decision-making process in an organization and how it interacts with other stakeholders and third parties (Haenlein & Kaplan 2019). It has also been argued that in organizations, thinking tasks will increasingly be taken over by AI systems (Huang et al., 2019) due to the promise of fast, accurate, repeatable, and human-like intelligence. AI is evolving, and accordingly, the scope, definition, applications, and usability of AI is under constant change. As per the Artificial Intelligence Index Report 2021, published by Stanford University, business establishments were most likely to identify AI techniques as those covering areas like deep learning, natural language processing, computer vision, and other machine learning techniques (Zhang et al., 2021).
With regards to SCRM, Gurtu and Johny (2021) have highlighted that the definition of SCRM is still evolving and there is no standard definition. Researchers have proposed multiple definitions over a period (Sudeep & Srikanta, 2014; Sodhi et al., 2012). Primarily, SCRM comprises four fundamental constructs, namely, (i) supply chain risk sources, (ii) risk consequences, (iii) risk drivers, and (iv) risk mitigation (Jüttner et al., 2010).