MLA
Peng, Minjing,et al. "An E-Commerce Customer Service Robot Based on Intention Recognition Model." JECO 14.1 (2016): 34-44. Web. 20 Apr. 2021. doi:10.4018/JECO.2016010104
APA
Peng, M., Qin, Y., Tang, C., & Deng, X. (2016). An E-Commerce Customer Service Robot Based on Intention Recognition Model. Journal of Electronic Commerce in Organizations (JECO), 14(1), 34-44. doi:10.4018/JECO.2016010104
Chicago
Peng, Minjing and Yanwei Qin, Chenxin Tang, and Xiangming Deng. "An E-Commerce Customer Service Robot Based on Intention Recognition Model," Journal of Electronic Commerce in Organizations (JECO) 14 (2016): 1, accessed (April 20, 2021), doi:10.4018/JECO.2016010104
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