An Exploratory Study of Expectation in IT Skills in a Developing Nation: Vietnam

An Exploratory Study of Expectation in IT Skills in a Developing Nation: Vietnam

Sim Kim Lau (University of Wollongong, Wollongong, Australia), Graham Kenneth Winley (Assumption University, Bangkok, Thailand), Nelson K. Y. Leung (Swinburne University of Technology, Hawthorn, Australia), Nicole Tsang (Everich Resources Limited, Caroline Springs, Australia) and Sim Yee Lau (Reitaku University, Kashiwa-shi, Japan)
Copyright: © 2016 |Pages: 13
DOI: 10.4018/JGIM.2016010101
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Abstract

The purpose of this study is to explore expectations in information technology skills for organizations in Vietnam, a developing country in South East Asia. Previous research in Vietnam has mainly focused on information technology adoption; this study offers an insight into the demands of information technology skills in Vietnam. A theoretical framework consisting of five domains of expertise is used to examine the nature and structure of information technology profession in Vietnam. Results from the study show that there is an anticipated increase in demand for information technology professionals who possess deep skills in a broad scope of roles and experience both in information technology and other business domains. Technical skills in the technology infrastructure and services domain in combination with strong communication and problem solving qualities are highly valued by Vietnamese employers.
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The theoretical framework of Winley and Wongwuttiwat (2012), which describes the nature and structure of the IT profession, can be illustrated using three components consisting of domains of professional expertise; scope of knowledge, skills and experience; and domain specific knowledge and skills. This framework had been applied in Thailand and Myanmar to analyze the skills demand of ICT professionals (Lau et al., 2013; Winley & Wongwuttiwat, 2013; Winley & Lau, 2012; Winley & Wongwuttiwat, 2012).

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