An Extended Framework for Development of a National Logistics Performance Management System

An Extended Framework for Development of a National Logistics Performance Management System

Dilay Çelebi (İstanbul Technical University, Istanbul, Turkey)
Copyright: © 2019 |Pages: 14
DOI: 10.4018/IJKBO.2019070104

Abstract

Due to the rapid and increasing integration of national markets, more and more countries are adopting some form of a logistics development policy. Even though a key aspect of success in logistics systems improvement is an efficient performance management system, a systematic analysis of national logistics performance management systems has attracted limited attention in academic literature. In this article, the author constructs a conceptual framework model which focuses on a holistic and integrated model of national logistics performance management. The intention is to provide a tool which enables the correct deployment of national strategies to logistics policies and to present a template to help describing the key aspects of design and operation of national logistics performance management systems.
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National Logistics Performance Assessment

Despite the extent of literature on logistics performance measurement in micro level, the current state of research on the macro level logistics performance assessment has not been covered adequately. Majority of the existing studies evaluate and use logistics performance indicators to examine the effect of logistics performance on trade. There exist different strategies for measuring logistics performance depending on the level of aggregation, approaches, and objectives. Development of an effective systematically approach to performance measurement is challenging because there is no single entity on performance. Accordingly, although logistics performance indicators can be evaluated in various ways, in general they fall into one of two categories (Arun, 2015). The first category of indicators includes costs consumed in carrying out logistics activities, and the second category includes service indicators, which implies the results of logistics activities.

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