An Analysis of Excluded IS Processes in the Capability Maturity Model and Their Potential Impact

An Analysis of Excluded IS Processes in the Capability Maturity Model and Their Potential Impact

Russell L. Purvis (University of Central Florida, USA), Jose Santiago (University of Central Florida, USA) and V. Sambamurthy (Florida State University, USA)
Copyright: © 1998 |Pages: 10
DOI: 10.4018/joeuc.1998010103
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Abstract

Process improvement efforts are becoming pervasive within IS organizations as they attempt to meet the growing challenges of today’s complex and dynamic environment. A popular framework often used in these efforts is the Capability Maturity Model (CMM) developed by the Software Engineering Institute. The model focuses specifically on software process improvement, neglecting the other functions of IS. This paper assesses which IS functions are excluded by the CMM by comparing it to a earlier, more comprehensive model, the Information Systems Management Architecture developed by IBM. The comparison of models is followed by a discussion of the potential ramifications of a model with such a narrow focus.

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