Anyone can use Models: Potentials, Requirements and Support for Non-Expert Model Interaction

Related Work And Description Of Domain

At this stage, it is necessary to be explicit about the central terms used in this paper. First, by non-expert interaction with models we refer to actions of creating, referring to, using and manipulating models by a group of users who are neither experienced nor explicitly trained to work with process models. The term ‘non-expert’ thus only applies to the modeling skills of this group, not to their expertise in other domains. Second, we differentiate between using a model for certain purposes and creating or manipulating it. By using a model, we mean activities such as referring to it during communication or sharing knowledge with the help of a model. In contrast, activities of creating or manipulating models always lead to changes and will be subsumed by the term ‘modeling’ throughout this paper. Thus, despite this differentiation, this paper covers both of these activities and subsumes them by the term “interaction with models”.