Application of Fuzzy Multi-Criteria Decision Making in R&D Project Manager Selection

Application of Fuzzy Multi-Criteria Decision Making in R&D Project Manager Selection

Mohammed A. Hajeeh
DOI: 10.4018/jitpm.2013040103
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Abstract

Project managers perform better and lead projects to a successful end if their characteristics match with the requirements of the position. Manager of a research project should not only have a solid scientific background, but also possess attributes of a leader. Incompetent research and development (R&D) managers can cause grievances, complaints, employee turnover, and organizational disruptions. The process of selecting the best project manager among several candidates involves comparing both tangible and intangible attributes. Such a complex problem involves satisfying several objectives simultaneously. Hence the most suitable methods are multi-criteria decision making techniques. In this article, a fuzzy linguistic problem is addressed using the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) to identify the most suitable manager to lead an R&D project. A selection committee of five experts is formed to choose the best applicant on the basis of eight criteria. In the final analysis, leadership is found to be the most important criterion followed by scientific accomplishments.
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Introduction

Projects have become the central activity in most organizations. They tend to consume and utilize large amounts of resources within the establishment. R&D projects face many challenges such as some fail to meet the time schedule, budget goals, and satisfy customers. Researchers had to spend time and efforts to identify the main factors that contribute to project success or failure. In this regard, several factors were identified such as planning, control, communication, top management support, and assigning proper manpower among others. It is of paramount importance for a project to be adequately managed. Effective project management is imperative for a successful organization.

A successful project manager has to be highly competent in the planning and executing the project, forming a coherent team, organizing the various tasks, monitoring the execution of the project, and evaluating the project’s outcomes. Moreover, he/she should ensure the timely deliverance of various tasks, completing the project within the budget, according to specifications, and fulfill the client’s request. In addition the project manager should have a combination of behavioral, temperamental, emotional and mental attributes in order to deal with the project team adequately and handle proficiently the different risks that might be encountered during the execution of the project. Most scientists agree that poor interpersonal skills are one of the major causes of managerial failures.

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