Asking Questions: Applying Survey Techniques in Building Successful Enterprise

Asking Questions: Applying Survey Techniques in Building Successful Enterprise

Mambo G. Mupepi (Grand Change Inc, Grands Rapids, USA), Jean C. Essila (Northern Michigan University, Marquette, USA), Abigail Opoku Mensah (University of Cape Coast Ghana, Cape Coast, Ghana) and Sylvia C. Mupepi (Grand Valley State University, Grand Rapids, USA)
DOI: 10.4018/IJSSOE.2017100103

Abstract

The objective of this article is to demonstrate how data collection can be enhanced with survey instruments, including questionnaires. Pinpointing at the prevailing organizational cultural conditions as an antecedence to the introduction and management of the amendment is required in a useful company. The data collected can be analyzed and interpreted to develop the metrics required to boost performance. Understanding workers' knowledge and their resourcefulness in producing the goods and services demanded by customers is critical in the design and implementation of renovations to progress a business. Opinion polls and analyses are technologies in framing high-performance entrepreneurship.
Article Preview

Learning And Continuous Improvement

Tsai (2017) suggested that generational differences in the workforce impact systemwide learning and continuous improvement. For example, millennials prefer e-mail to participate in group assignments, sharing information through Google Documents, and texting ideas to group members. On the other hand, baby boomers prefer to meet in defined places. They like to share information on hard copies and learn through shared experiences and testimonies about their organization. Tsai (2017) contested that such disposition can retard or progress continuous learning and improvement.

Complete Article List

Search this Journal:
Reset
Open Access Articles: Forthcoming
Volume 9: 4 Issues (2019): Forthcoming, Available for Pre-Order
Volume 8: 4 Issues (2018): 2 Released, 2 Forthcoming
Volume 7: 4 Issues (2017)
Volume 6: 4 Issues (2016)
Volume 5: 4 Issues (2015)
Volume 4: 4 Issues (2014)
Volume 3: 4 Issues (2012)
Volume 2: 4 Issues (2011)
Volume 1: 4 Issues (2010)
View Complete Journal Contents Listing