Building Community Resilience Through Social Networking Sites: Using Online Social Networks for Emergency Management

Building Community Resilience Through Social Networking Sites: Using Online Social Networks for Emergency Management

Miriam S. Belblidia (University of Pittsburgh, USA)
DOI: 10.4018/jiscrm.2010120403
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Abstract

Online Social Networking Sites (SNS) enable collaborative information sharing and help build resilient communities in areas exposed to risk. This article reviews existing research on community vulnerability and resilience, and explores the role of communication in fostering strong community networks. The article draws upon examples of SNS used to share information and explores how such technology may be leveraged more effectively to provide communities with robust communication networks, thereby creating more resilient communities in areas at high risk of natural disasters.
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Research Question

For the purposes of this paper, Social Networking Sites are defined as any web-based applications that allow individuals to connect, communicate, and collaborate with one another. This is usually done through individual user profiles and allows users to share information and join networks based on geographic location or interests (White et al., 2009). By linking friends, families, co-workers, and acquaintances, SNS are able to reinforce communication networks and transmit critical information.

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