The Case of Telepsychiatry Adoption and Diffusion in a Healthcare Organization in New Zealand

Nabeel Al-Qirim

doi:10.4018/jcit.2006010103

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The Case of Telepsychiatry Adoption and Diffusion in a Healthcare Organization in New Zealand

Nabeel Al-Qirim

Source Title: Journal of Cases on Information Technology (JCIT) 8(1)

DOI: 10.4018/jcit.2006010103

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Abstract

This research investigated telemedicine adoption and usage in psychiatry in one hospital in New Zealand (NZ). This research utilized the technological innovations theories as a guiding theoretical framework to develop a set of determinants of telemedicine adoption in healthcare organizations. The research looked at two stages in the case study concerning the adoption process of telemedicine, utilizing the video conferencing technology (TMVC). Prior to TMVC adoption, the findings suggested that TMVC was adopted according to its relative advantage and cost effectiveness, along with other facilitating factors such as image enhancement. None of the deterring factors seemed to impede the adoption decision of TMVC. Results from the post-adoption stage suggested that TMVC was used minimally in the case study. The superficial assessment of important factors such as complexity and compatibility, prior to TMVC adoption, further suggested this weakness. In comparison with the literature, the incompatibility of TMVC in psychiatry stood as a unique cultural identifier pertaining to TMVC adoption in the NZ case study.

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The Case of Telepsychiatry Adoption and Diffusion in a Healthcare Organization in New Zealand

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