Collaborative Service Clouds

Collaborative Service Clouds

Liliana Ardissono (Università di Torino, Italy), Gianni Bosio (Università di Torino, Italy), Anna Goy (Università di Torino, Italy), Giovanna Petrone (Università di Torino, Italy), Marino Segnan (Università di Torino, Italy) and Fabrizio Torretta (Università di Torino, Italy)
DOI: 10.4018/jitwe.2010100102
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Thanks to Web 2.0 technologies, many computer-supported activities are provided on-line, which enhances the possibility of sharing information and resources. In particular, the concept of service cloud is emerging as a paradigm for offering Web-based services based on an open distributed architecture. In this paper, the authors propose a framework supporting the management of Collaborative Service Clouds, i.e., open, Web-based environments that enable the integration of heterogeneous services, and provide a user-centered unified management of business and private activities. The management of Collaborative Service Clouds is enabled by an open architecture, which provides services and data synchronization, coupled with a set of core applications supporting essential aspects of the functionality of the environment.
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