Conceptual Model of Information Technology Management for Smart Cities: SmarTICity

Research Methodology

In order to establish a methodology for designing and developing a model for smart city focused in information technology, the research proposes a five-step procedure as illustrated in Figure 1. They will be developed in detail in the following sections:

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  Scope: The application context and the purpose of the model are defined;

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  Conceptualize: The domains that will be the key elements of the model are selected and described from the literature review;

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  Design: The architecture of the model is defined, taking into account the IT management capabilities that smart cities must have, describing the goal, interrogations and key areas associated with each domain;

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  Validate: Conceptual validation is performed with academics and socialization in three Colombian cities;

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  Apply: The model is applied by assessing IT management capacity in a Colombian territory.