MLA
Eid, Riyad, and Mustafa Zaidi. "CRM in the Context of Airline Industry: A Case Study of Mexican Airline." IJCRMM vol.1, no.2 2010: pp.35-42. https://doi.org/10.4018/jcrmm.2010040103
APA
Eid, R. & Zaidi, M. (2010). CRM in the Context of Airline Industry: A Case Study of Mexican Airline. International Journal of Customer Relationship Marketing and Management (IJCRMM), 1(2), 35-42. https://doi.org/10.4018/jcrmm.2010040103
Chicago
Eid, Riyad, and Mustafa Zaidi. "CRM in the Context of Airline Industry: A Case Study of Mexican Airline," International Journal of Customer Relationship Marketing and Management (IJCRMM) 1, no.2: 35-42. https://doi.org/10.4018/jcrmm.2010040103
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