MLA
Kushwaha, Gyaneshwar Singh, and Shiv Ratan Agrawal. "Customer Satisfaction via Service Quality Dimensions: An Empirical Research on Stock Broking Services: CS VIA SQD." IJCRMM vol.5, no.3 2014: pp.32-48. http://doi.org/10.4018/ijcrmm.2014070103
APA
Kushwaha, G. S. & Agrawal, S. R. (2014). Customer Satisfaction via Service Quality Dimensions: An Empirical Research on Stock Broking Services: CS VIA SQD. International Journal of Customer Relationship Marketing and Management (IJCRMM), 5(3), 32-48. http://doi.org/10.4018/ijcrmm.2014070103
Chicago
Kushwaha, Gyaneshwar Singh, and Shiv Ratan Agrawal. "Customer Satisfaction via Service Quality Dimensions: An Empirical Research on Stock Broking Services: CS VIA SQD," International Journal of Customer Relationship Marketing and Management (IJCRMM) 5, no.3: 32-48. http://doi.org/10.4018/ijcrmm.2014070103
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