Designing a New Integrated IT Governance and IT Management Framework Based on Both Scientific and Practitioner Viewpoint

Designing a New Integrated IT Governance and IT Management Framework Based on Both Scientific and Practitioner Viewpoint

Ruben Pereira (Department of Computer Science, Instituto Superior Técnico/INOV, Universidade Técnica de Lisboa, Lisboa, Portugal) and Miguel Mira da Silva (Department of Computer Science, Instituto Superior Técnico/INOV, Universidade Técnica de Lisboa, Lisboa, Portugal)
Copyright: © 2012 |Pages: 43
DOI: 10.4018/jeis.2012100101

Abstract

IT Governance (ITG) has been recognized as a CIO top-10 issue for more than five years and has risen in priority between 2007 and 2009. There are several Frameworks to help organizations in ITG implementation but these lack scientific viewpoint, are complex, and also overlap each other. However, besides the existence of several frameworks to help organizations in ITG implementation, most organizations keep designing their own Framework. Such statements reinforce the possibility of improvements in the existing Frameworks. In this paper the authors make a literature review to leverage ITG Contingency factors, ITG general guidelines and main ITG and IT Management (ITM) areas in order to provide a scientific viewpoint validation. Therefore, they integrate their artefacts and propose a new integrated ITG framework. The authors then evaluate their artefacts with expert’s interviews so as to provide practitioner viewpoint validation and also map the authors’ artefacts with current theories. Finally, they conclude their research with main contributions and future work.
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Problem

There are studies that show the positive effect of good ITG in organizations, for example Weill and Ross (2004) and Lingyu et al. (2010). However, there are also evidences that IT keeps being badly managed and governed (Bernroider, 2008; Bingi et al., 1999; Buckhout et al., 1999; Gallagher & Worrel, 2008; Gao et al., 2009; Lunardi et al., 2009; Scott, 1999; Shpilberg et al., 2007). Such fact requires a deeper analysis.

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