E-Government Awareness and Adoption by the Residents: A Quantitative Analysis on North Cyprus

E-Government Awareness and Adoption by the Residents: A Quantitative Analysis on North Cyprus

Anil Eyupoglu (Department of Management Information Systems, School of Applied Sciences, Cyprus International University, Cyprus) and Tugberk Kaya (Department of Management Information Systems, School of Applied Sciences, Cyprus International University, Cyprus)
DOI: 10.4018/IJPADA.2020040101

Abstract

This paper presents the results of an empirical survey study conducted on people living in North Cyprus, aiming to measure awareness of e-government practices. Brief information regarding e-government, awareness and adoption concepts, and current situation in North Cyprus is also provided. A particular survey is designed based on preliminary pre-testing methods and academic supervision. This study aims to contribute to a literature that is lacking studies regarding awareness of e-government in small islands. As Cyprus is a Small Island Developing State (SID) member and has the last divided capital, revealing the main reasons for awareness, usage and trustiness of e-government practices is believed to contribute to the literature.
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Background

The e-government concept came to light with the advent of government websites in the late 90s (Mittal et al., 2013). The web provides transparency in functioning, which gives the potential to supply a corruption-free government (Saxena, 2017). It is vital to embark on the use of technology across governmental structures. Computers were being used independently for specific purposes which were causing isolation and disconnection among the governmental units. ICT has such a high potential that, using it only for automation would be inefficient (Dwivedi, Papazafeiropoulou, Gharavi & Khoumbati, 2006).

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