MLA
Cater-Steel, Aileen and Mark Toleman. "Education for IT Service Management Standards." IJITSR 5.2 (2007): 27-41. Web. 23 Apr. 2021. doi:10.4018/jitsr.2007070103
APA
Cater-Steel, A., & Toleman, M. (2007). Education for IT Service Management Standards. International Journal of IT Standards and Standardization Research (IJITSR), 5(2), 27-41. doi:10.4018/jitsr.2007070103
Chicago
Cater-Steel, Aileen, and Mark Toleman. "Education for IT Service Management Standards," International Journal of IT Standards and Standardization Research (IJITSR) 5 (2007): 2, accessed (April 23, 2021), doi:10.4018/jitsr.2007070103
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