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Hsiao and Su (2006) outlined that DEA has been widely used to measure performance in the financial services industry. In this sector, some examples include: (a) banking (Asmild, Paradi, Aggarwall & Schaffnit, 2004; Berger & Humphrey, 1997), (b) insurance (Biener & Eling, 2012; Cummins, Rubio-Misas & Zi, 2004; Cummins & Xie, 2008; Diacon, Starkey, & O’Brien, 2002; Donni & Fecher, 1997; Eling & Luhnen, 2010; Rai, 1996; Weiss, 1991), (c) investment companies (Chen & Zhu, 2004), and microfinance (Cabanda & Domingo, 2010).