eHR Cloud Transformation: Implementation Approach and Success Factors

eHR Cloud Transformation: Implementation Approach and Success Factors

Robert-Christian Ziebell (Universitat Politècnica de València, Valencia, Spain), Jose Albors-Garrigos (Universitat Politècnica de València, Valencia, Spain), Martin Schultz (HAW Hamburg, Hamburg, Germany), Klaus Peter Schoeneberg (Beuth University of Applied Sciences Berlin, Berlin, Germany) and M. Rosario Perello-Marin (Universitat Politècnica de València, Valencia, Spain)
Copyright: © 2019 |Pages: 21
DOI: 10.4018/IJIIT.2019010101

Abstract

The article covers process models for HR IT projects and in particular for HR transformation projects. Based on the authors' experience, an applied process model for HR transformation projects in a cloud-based environment is derived. The article identifies findings applicable to the fields of organisation, business, and IT as well as decisions and critical success factors in the specific context of cloud-based HR solutions.
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1. Introduction And Objectives

The research on electronic human resources management (e-HRM) covers two distinct and widely separated fields of academia and practical management: information technologies (IT) and human resources management (HRM). This article will aim at analysing both of them from a holistic and a practice point of view, contributing to the research gap. Therefore, it will analyse fields such as IT and HRM, and how much more effort is needed to bring and integrate them together. There are three focal fields in HR digitalisation: digital employees, work content and digital employee management (Strohmeier and Parry 2014). “Digital employees” refers to the upcoming generations with a high affinity to IT entering the labour market (Prensky 2001). The “work content” defines how to work in a digital working environment while the “digital employee management” refers to applications that “support and network the HR profession”. This article focuses on the latter and especially on how to transform HR processes into the digital world with the help of cloud technology. This article is organised in the following way. The article opens with an overview of the evolution of e-HRM including the varying definitions of the terms itself. Subsequent, the impact on the academic research is depicted as well as the implications on the industry using e-HRM solutions. Challenges that arise when transforming HR into the digital world are discussed next. Based on this, a brief overview of project management approaches is depicted and a process model that matches the peculiar requirements of HR transformation projects into a cloud environment is derived. Next, a case study based on experiences from several transformation projects follows. The article finishes by discussing the implications of this article for researchers and practitioners.

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