Embedding Learning within the Processes of Organizations

Embedding Learning within the Processes of Organizations

Mark Salisbury (University of St. Thomas in Minneapolis, Minneapolis, MN, USA)
Copyright: © 2014 |Pages: 12
DOI: 10.4018/ijkbo.2014010105

Abstract

This article describes how to embed learning within the processes of organizations. It begins by discussing traditional training and educational course development and the delivery of courses within an organizational context. It next describes how to embed learning within an organizational context – and how it differs with a traditional approach. This is followed by a description of the theoretical foundation for embedding learning within the processes of an organization. It addresses the underlying performance objectives of work and the cognitive needs of learners in an organization. Next, a section describing how to deploy supportive technology for embedding learning within the processes of organizations is presented. Finally, the implication of embedding learning within the processes of organizations is discussed.
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Embedding Learning Within The Processes Of Organizations

Now, let’s compare this well known outcome to that of embedding learning within the processes of organizations. (See Maie & Remus, 2003, for an overview of implementing process-oriented knowledge management strategies.) The development process starts out the same -- with an assessment to determine if there really is a need that a learning-based intervention is the best solution – followed by a design document that specifies the performance or learning objectives. However, now there’s a change in what is made for learners to achieve those objectives. When the instructional materials are developed, they are developed as small modules – process steps, instruction, an example, and some expert advice. When these modules are delivered, they are delivered as modules for a just-in-time learning experience. Unlike most traditional courses, these materials are designed to assist team members in learning to solve a real problem they face in the workplace in real time.

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