MLA
Herath, H.M. Hanshika Madushani, and Sarath Munasinghe. "Emotional Labor in Commercial Hospitality: Motivations and Behavioural Characteristics." IJABIM vol.6, no.4 2015: pp.44-60. http://doi.org/10.4018/IJABIM.2015100104
APA
Herath, H. H. & Munasinghe, S. (2015). Emotional Labor in Commercial Hospitality: Motivations and Behavioural Characteristics. International Journal of Asian Business and Information Management (IJABIM), 6(4), 44-60. http://doi.org/10.4018/IJABIM.2015100104
Chicago
Herath, H.M. Hanshika Madushani, and Sarath Munasinghe. "Emotional Labor in Commercial Hospitality: Motivations and Behavioural Characteristics," International Journal of Asian Business and Information Management (IJABIM) 6, no.4: 44-60. http://doi.org/10.4018/IJABIM.2015100104
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