Enablers for Patients to Adopt Web-Based Personal Health Records (PHR)

Literature Review

Hare, et al. (2013) provide overview of the health care related research. They had classified e-health care research into seven groups; life experience, service design, point of delivery, accessibility, availability, specialist education and training, and consumer typology. Studies for life experience cover life being struggled for individual or family. Service design studies handle patients’ feeling of complexity and coordination. Studies regarding point of delivery have staff’s attitude and communication as a main topic. The studies for accessibility refer to individuals’ decision-making process. The studies for availability show individual’s choice of a service provider. The last two categories are about employees in the service provider such as employee education, training, and empowerment. Among them, this study would be in the category of accessibility and point of delivery because the study for patients’ adoption of e-health care focuses on how patients make decision to use web-based PHR and how to improve communication for personal health records through the PHR.