Ethical and Privacy Implications of the use of Social Media during the Eyjafjallajokull Eruption Crisis

Social Media And Crisis Response

As the use of social media in crisis management has escalated, a number of studies have demonstrated the various uses, benefits and challenges associated with this. Examples include (but are not limited to): the 2007 Virginia tech shootings (Vieweg et al., 2008), the 2007 California Wildfires (Novak & Vidoloff, 2011), the 2009 H1N1 pandemic (Nakki et al., 2011), Cyclone Yasi in Australia and New Zealand in 2011 (Taylor et al., 2012) and more recently during hurricane Sandy in 2012 (Yeomans, 2012) and the Boston Marathon bombing in 2013 (Watson & Wadhwa, forthcoming).