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Software systems called ETMISes can defined as “a set of formal operational processes, cooperative procedures, and agreements to produce, manage, and disseminate educational data and information for monitoring, analysis, and decision-making in a timely and reliable manner so as to meet the requirements of beneficiaries for training services” (Kotsifakos et al., 2020; Tkhagapsoyev et al., 2020). In addition, the system integrates and includes all other training and development systems within the relevant ministries (Kozlov et al., 2018). Thus, to achieve internal and external development goals concerning administrative development, it is important for all government departments to evaluate, implement, and monitor its personnel and staff training system (OpenEMIS, 2022).
Training providers and learning and development departments use ETMISes to organize their training processes (Siyao et al., 2021). Users may build, manage, scale, and sustain training programs with the aid of these technologies (Tomlinson et al., 2009). When it comes to scheduling, tracking, and evaluating training efforts while keeping an eye on employee training progress and certifications, ETMISes frequently provide solutions for all learning professionals, including training providers and learning and development departments (Hryhorova et al. 2018; Traxler et al., 2005). ETMISes also provide tools that aid in the development and marketing of training events and courses by training providers (Xuefen, 2021). These systems also offer training materials, program budget monitoring, staff performance tracking, and other tools to learning and development departments (Zarwono et al., 2020).
ETMISes are created to administer, track, and manage employee training (Cuiling et al., 2021; Wang, 2021). To offer online courses and monitor employee development, they are frequently employed in business settings (Wu et al., 2011; Shuai et al., 2021). They can also be used for other purposes, such as consumer education or compliance training. As seen in Figure 1, ETMISes ought to have various features connected to a course management system (CMS) for posting courses online directly (Cuiling et al., 2021), from ETMISes and a learning management system (LMS) to provide eLearning courses whenever needed (Bogatenkov et al., 2020), and an EMIS for providing a significant amount of support in the initiatives taken to evaluate the effectiveness of the educational system and closely monitor the fair allocation of resources (Li et al., 2022; Ni, 2022).
Figure 1. Main components of ETMISes