Evaluating Design Principles for Temporality in Information Technology for Crisis Management

Evaluating Design Principles for Temporality in Information Technology for Crisis Management

Anna Gryszkiewicz (Chalmers University of Technology, Sweden)
DOI: 10.4018/jiscrm.2012010103
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This work evaluates a set of design principles for temporality in crisis management information systems by reflecting on the design principles based on two national crisis management information systems. Interviews were used as data collection method where: crisis managers discussed how the interface supports the design principles, crisis managers demonstrated common tasks in the system, and information from past crisis management activities was used as an indication of how the system is used in actual crisis management. The evaluation indicates that the design principles: 1) can be used to identify interface flaws, 2) can be a foundation for discussing temporality in design, and 3) can be used to explore temporality in general, including temporality found in: work tasks, the crisis context, and the interaction between crisis manager and information system. In addition, the evaluation suggests two new design principles as a complement to the original six principles.
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This section discusses research from different fields that in various ways can contribute to better usage of temporality concepts in design. The works in this section mostly focus on how to present information in an interface, but from slightly different angles. The works cover: presentation of temporal information, temporality in dynamic presentations of information, technical considerations of representing temporal information, and temporality as design material. The section also includes works related to the evaluation of information systems.

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