Examining Employability Skills for Healthcare Services in India: A Descriptive Literature Review

Examining Employability Skills for Healthcare Services in India: A Descriptive Literature Review

Swati Sisodia, Neetima Agrawal
Copyright: © 2019 |Pages: 17
DOI: 10.4018/IJSSMET.2019070105
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Abstract

The Indian Healthcare Industry has progressed at an impressive pace. The demand for quality services has been escalating due to changing pattern of demand and supply and customer awareness on the quality of life. The increasing demand for proficiency in the workplace is the most challenging thing of this century. An organization needs people with high employability skills. These skills have a positive impact on patient care and safety, treatment adherence, and patient satisfaction. In order to stay competitive, healthcare providers need to fine-tune their existing personnel by providing them with effective training. This article is an attempt to evaluate the literature regarding the efficacy and outcomes of nine employability skills needed in medical service. Through a conceptual framework, the existing literature gaps have been analyzed in detail, where further future research can be carried out.
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2. Literature Review

The healthcare industry is one of the most underscored industries and contributes a lot in the area of research, both at the scientific level and management level. It is a high involvement service industry, which constitutes an important part of the service sector. Over the past two decades, healthcare industry emerges out of the essential component of the nation’s development and economic growth. Indian Heath care Industry is one of the prominent service industries, in terms of both revenue and employment. (Talib & Rahman, 2013).

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