Financial Evaluation and Optimization of Business Processes

Cost, Reliability And Business Cost

Business Processes are defined with different perspectives and objectives, be it internal or external, customer or industry oriented, product or process oriented. The processes have distinct characteristics; Cost and Reliability are two of them. Every Business Process when executed incurs a certain amount of Cost and performs at certain Reliability. Due to these reasons, the returns from a process and the optimization of the same have always a high importance when an organization decides to implement a Business Process. This calculation decides if to have the process at all or not. There would be very few cases where the returns from a process are negative. The aim of undertaking financial optimization is to find out how we could implement a process which gives the maximum returns. The concern is how to calculate and reason out the Cost of a process (either implemented or still in design).