×
Now Offering a 50% Discount When a Minimum of Five Titles in Related Subject Areas are Purchased Together
Also, receive free worldwide shipping on orders over US$ 395.
(This offer will be automatically applied upon checkout and is applicable to print & digital publications)
Browse Titles
Login/Create Account
Language:
English
US
China
Cart
0
All Products
All Products
Books
Journals
Videos
Book Chapters
Journal Articles
Video Lessons
Teaching Cases
Special Offers
Receive a 50% Discount When a Minimum of Five Titles are Purchased Together
This 50% discount is automatically applied upon checkout and is only applicable when five or more reference books and scholarly journals are ordered. Discount valid on purchases made directly through IGI Global’s Online Bookstore (www.igi-global.com) and cannot be combined with any other discount. It may not be used by distributors or book sellers and the offer does not apply to databases. Exclusions of select titles may apply.
Browse Titles
IGI Global Converts Over 30+ Journals to Full Gold Open Access (OA)
With access to digital resources and OA content being critical during this time, IGI Global has converted 30 journals to full Gold OA. IGI Global OA provides a quality, expediate, high-quality OA publishing process, flexible funding options, and more, which allows researchers to benefit from freely and immediately sharing their peer-reviewed research with the world.
Learn More
Additional Source of OA Funding When Your Institution Invests in IGI Global’s InfoSci-Databases
When an institution invests in IGI Global’s InfoSci-Databases, IGI Global will match the library’s investment with a fund of equal value to go toward subsidizing the OA article processing charges (APCs) for faculty at that institution when their work is submitted and accepted under OA (following peer review) into an IGI Global journal.
Learn More
Reduced Research Anthology Pricing
Based on the increased interest in our Research Anthologies line from last year and understanding current budgetary limitations, IGI Global is reducing the price of our multi-volume Research Anthologies up to 50%. These publications are ideal for accommodating library budgets, as they contain hand-selected research content of the highest quality.
Learn More
Receive Complimentary Electronic Access to the First, Second, Third, and Fourth Edition of the
Encyclopedia of Information Science and Technology with the Purchase of the Fifth Edition
For a limited time, receive the complimentary e-books for the first, second, third, and fourth editions with the purchase of the Encyclopedia of Information Science and Technology, Fifth Edition e-book*. Offer is only valid when purchasing the fifth edition’s hardcover + e-book or e-book only option directly through IGI Global’s Online Bookstore (www.igi-global.com/books) and is not intended for use by book distributors or wholesalers. Contact Customer Service, cust@igi-global.com, for details. Offer expires July 1, 2021.
Learn More
Offering a
5% Pre-Publication Discount
on
All Reference Books Ordered Through IGI Global’s Online Bookstore*
To support customers with accessing the latest research, IGI Global is offering a 5% pre-publication discount on all hardcover, softcover, e-books, and hardcover + e-books titles.
*5% discount offer is eligible on hardcover, softcover, e-books, and hardcover + e-books titles and is automatically applied directly to the shopping cart. Discount offer only valid on purchases made directly through IGI Global’s Online Bookstore and offer expires 30 days after the publication’s release. This automatic discount is not intended for use by book distributors or wholesalers.
Browse Titles
Receive Free Shipping on Orders Over US$ 295.00
Free shipping will be automatically applied to shopping cart orders over US$ 295.00 or more before tax, which can include a combination of print and non-shippable products (i.e. e-books, e-journals, and articles/chapters). It is only available when you order directly through IGI Global’s Online Bookstore and is only valid on standard U.S. and international shipping. There will be additional charges for express shipping and limitations may apply.
Browse Titles
Create a Free IGI Global Library Account to Receive an Additional 5% Discount on All Purchases
Exclusive benefits include one-click shopping, flexible payment options, free COUNTER 5 reports and MARC records, and a 5% discount on single all titles, as well as the award-winning InfoSci
®
-Databases.
Sign Up Now!
Books
Journals
Journals
Open Access Journals
InfoSci
®
-Databases
Articles/Chapters
Publish
with Us
Resources
Librarians
InfoSci
®
-Databases
Book Title List
Journal Title List
Video Title List
Library Collection Development Service
Browse Forthcoming Books
Consortia Partnerships
Library and Publisher Collaborations
Product Distributors
Catalogs
Library Account Program
Open Access Initiative
Instructors
Course Adoption
Teaching Cases
K-12 Online Learning Collection
Researchers
Browse Books
Browse Journals
Browse Forthcoming Books
Search Open Access Content
Streaming Videos
OnDemand Downloads
Webinars
Authors and Editors
eEditorial Discovery
®
System
Peer Review Process
Ethics and Malpractice
COPE Membership
Fair Use Policy
Open Access Publishing
Editorial Services
FAQ
Distributors
Distributor Resources
Book Distributors
Journal Subscription Agencies
E-Resource Partners
Browse Forthcoming Books
Catalogs
About Us
Newsroom
Buy Instant PDF Access
Qty:
1
2
3
4
5
6
7
8
9
10
$37.50
Add to Cart
Available.
Instant access upon order completion.
Share
Recommend to a Librarian
Recommend to a Colleague
Free Content
Sample PDF
More Information
Access on Platform
Favorite
Cite Article
Cite Article
MLA
Coe, Larry R. "Five Small Secrets to Systems Success."
IRMJ
9.4 (1996): 29-38. Web. 19 Apr. 2021. doi:10.4018/irmj.1996100103
APA
Coe, L. R. (1996). Five Small Secrets to Systems Success.
Information Resources Management Journal (IRMJ), 9
(4), 29-38. doi:10.4018/irmj.1996100103
Chicago
Coe, Larry R. "Five Small Secrets to Systems Success,"
Information Resources Management Journal (IRMJ)
9 (1996): 4, accessed (April 19, 2021), doi:10.4018/irmj.1996100103
Export Reference
Available In
InfoSci-Journals
InfoSci-Education Knowledge Solutions – Journals
InfoSci-Computer Science and IT Knowledge Solutions – Journals
InfoSci-Business Knowledge Solutions – Journals
Five Small Secrets to Systems Success
Larry R. Coe (University of Illinois, USA)
Source Title:
Information Resources Management Journal (IRMJ)
9(4)
Copyright:
© 1996
|
Pages:
10
DOI:
10.4018/irmj.1996100103
OnDemand PDF Download:
Available
$37.50
Current Special Offers
No Current Special Offers
TOTAL SAVINGS:
$37.50
Abstract
A pervasive theme today regarding the performance of new systems is "many systems are technical successes, but organizational failures." Systems that are well designed often fail to meet user expectations at implementation. This paper details and analyzes the implementation of a major operations support system at a large U.S. firm that fits this theme. Measurements (of success) from a quasi-experiment are used to accurately measure user performance and user expectations pre and post system implementation. These measurements offer solid proof that the system achieved key user defined objectives. ... And yet, the system is widely viewed as a failure. This paper highlights the "organizational chaos" that "technically successful" systems often cause in user organizations when the Systems Delivery process (how systems are delivered to users) is ineffectual. In effect, systems are dropped off at the users’ doorsteps. A prescriptive model using five key guidelines is proposed for effective management of the Systems Delivery process. These five relatively small secrets can save corporations millions in investment dollars, reduce negative impacts to customer service and enhance employee morale and systems acceptance.
Complete Article List
Search this Journal:
Reset
Open Access Articles
Volume 34: 4 Issues (2021): 3 Released, 1 Forthcoming
Volume 34: 4 Issues (2021): Forthcoming, Available for Pre-Order
Volume 33: 4 Issues (2020)
Volume 33: 4 Issues (2020): Forthcoming, Available for Pre-Order
Volume 32: 4 Issues (2019)
Volume 32: 4 Issues (2019): Forthcoming, Available for Pre-Order
Volume 31: 4 Issues (2018)
Volume 31: 4 Issues (2018): Forthcoming, Available for Pre-Order
Volume 30: 4 Issues (2017)
Volume 30: 4 Issues (2017): Forthcoming, Available for Pre-Order
Volume 29: 4 Issues (2016)
Volume 29: 4 Issues (2016): Forthcoming, Available for Pre-Order
Volume 28: 4 Issues (2015)
Volume 28: 4 Issues (2015): Forthcoming, Available for Pre-Order
Volume 27: 4 Issues (2014)
Volume 27: 4 Issues (2014): Forthcoming, Available for Pre-Order
Volume 26: 4 Issues (2013)
Volume 26: 4 Issues (2013): Forthcoming, Available for Pre-Order
Volume 25: 4 Issues (2012)
Volume 25: 4 Issues (2012): Forthcoming, Available for Pre-Order
Volume 24: 4 Issues (2011)
Volume 24: 4 Issues (2011): Forthcoming, Available for Pre-Order
Volume 23: 4 Issues (2010)
Volume 23: 4 Issues (2010): Forthcoming, Available for Pre-Order
Volume 22: 4 Issues (2009)
Volume 22: 4 Issues (2009): Forthcoming, Available for Pre-Order
Volume 21: 4 Issues (2008)
Volume 21: 4 Issues (2008): Forthcoming, Available for Pre-Order
Volume 20: 4 Issues (2007)
Volume 20: 4 Issues (2007): Forthcoming, Available for Pre-Order
Volume 19: 4 Issues (2006)
Volume 19: 4 Issues (2006): Forthcoming, Available for Pre-Order
Volume 18: 4 Issues (2005)
Volume 18: 4 Issues (2005): Forthcoming, Available for Pre-Order
Volume 17: 4 Issues (2004)
Volume 17: 4 Issues (2004): Forthcoming, Available for Pre-Order
Volume 16: 4 Issues (2003)
Volume 16: 4 Issues (2003): Forthcoming, Available for Pre-Order
Volume 15: 4 Issues (2002)
Volume 15: 4 Issues (2002): Forthcoming, Available for Pre-Order
Volume 14: 4 Issues (2001)
Volume 14: 4 Issues (2001): Forthcoming, Available for Pre-Order
Volume 13: 4 Issues (2000)
Volume 13: 4 Issues (2000): Forthcoming, Available for Pre-Order
Volume 12: 4 Issues (1999)
Volume 12: 4 Issues (1999): Forthcoming, Available for Pre-Order
Volume 11: 4 Issues (1998)
Volume 11: 4 Issues (1998): Forthcoming, Available for Pre-Order
Volume 10: 4 Issues (1997)
Volume 10: 4 Issues (1997): Forthcoming, Available for Pre-Order
Volume 9: 4 Issues (1996)
Volume 9: 4 Issues (1996): Forthcoming, Available for Pre-Order
Volume 8: 4 Issues (1995)
Volume 8: 4 Issues (1995): Forthcoming, Available for Pre-Order
Volume 7: 4 Issues (1994)
Volume 7: 4 Issues (1994): Forthcoming, Available for Pre-Order
Volume 6: 4 Issues (1993)
Volume 6: 4 Issues (1993): Forthcoming, Available for Pre-Order
Volume 5: 4 Issues (1992)
Volume 5: 4 Issues (1992): Forthcoming, Available for Pre-Order
Volume 4: 4 Issues (1991)
Volume 4: 4 Issues (1991): Forthcoming, Available for Pre-Order
Volume 3: 4 Issues (1990)
Volume 3: 4 Issues (1990): Forthcoming, Available for Pre-Order
Volume 2: 4 Issues (1989)
Volume 2: 4 Issues (1989): Forthcoming, Available for Pre-Order
Volume 1: 1 Issue (1988)
Volume 1: 1 Issue (1988): Forthcoming, Available for Pre-Order
View Complete Journal Contents Listing