Focused Error Analysis: Examples from the Use of the SHEEP Model

Focused Error Analysis: Examples from the Use of the SHEEP Model

Deborah J. Rosenorn-Lanng (Royal Berkshire NHS Foundation Trust, Reading, UK & Informatics Research Centre, Henley Business School, University of Reading, Reading, UK) and Vaughan A. Michell (Informatics Research Centre, Henley Business School, University of Reading, Reading, UK & Royal Berkshire NHS Foundation Trust, Reading, UK)
Copyright: © 2016 |Pages: 19
DOI: 10.4018/IJBDAH.2016010103
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Abstract

The SHEEP model allows the frequency of risk factors to be analysed at individual, team and department levels over time. Recognition of repeated patterns of factors can then provide efficient and effective targeting of sparse health resources to reduce patient safety failures.
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Methods

The SHEEP factor model was developed from factors identified from open questioning of over 250 human factors training course participants over 14 months. Respondents were drawn from all hospital staff (medical, nursing and non-clinical). Open questions were used to gather data about what human factors influence staff efficiency, patient safety and error (Denscombe, 2010).

A grounded theory approach was used as the most appropriate method to develop a structured model of the relevant factors (J. & A., 1990; Martin & Turner, 1986; Mills, Bonner, & Francis, 2006). This enabled an extensive range of themes and their relationships from varied participants to be elicited.

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