From E-Prescribing to Drug Management System: Impacts of Stress on Usage Continuance

Literature Review

While a number of studies have focused on various antecedents of IT use (e.g., Taylor & Todd, 1995; Venkatesh, Morris, Davis & Davis, 2003), the bulk of studies focusing on user acceptance of IT conducted over the last decades stops at users’ behavioral intention to use. Others have examined the drivers of intention to continue to use (e.g. Bhattacherjee, 2001). Recently, more studies have examined the triggers of continued use (e.g., Limayem, Hirt & Cheng, 2007; Venkatesh et al., 2003), extended use (Hsieh, Rai & Mark, 2008) or effective use (Burton-Jones & Grange, 2012). While prior research has significantly contributed to further our understanding of user acceptance and use of IT – despite a few exceptions (e.g., Keil, Beranek & Konsynski, 1995; Sicotte et al., 2009) – it largely focuses on users’ reactions to a new IT without taking into account usage of the prior system – the one that has been replaced– and rather focuses on other triggers expected to lead individuals to use the new technology.