Generations of Technology Intelligence in the SMEs: A Science Park Case Study

Generations of Technology Intelligence in the SMEs: A Science Park Case Study

Mahdi Hajari (Faculty of New Sciences and Technologies, University of Tehran, Tehran, Iran), Mahdi Hamidi (Faculty of New Sciences and Technologies, University of Tehran, Tehran, Iran) and Alireza Aslani (Faculty of New Sciences and Technologies, University of Tehran, Tehran, Iran)
DOI: 10.4018/ijssmet.2015040104
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Abstract

Technology intelligence is important among the management researchers in order to present best service and product, increase diversity and flexibility, and speed the process of production and innovation. On the other hand, identification of the situation of organizations in technology intelligence is a key subject in the researches. This research is a survey to review and characterize the generations of technology intelligence in the companies located at a science park. The results show most companies are in the third generation of technology intelligence from the two indicators entitled “approach for information evaluation” and “characteristics of technology management”. However, indicators entitled “organization of technology intelligence” and “approach for communication” should be considered more as their positions have less considerations to the third generation. The contributions can help science and technology policymakers and researchers, as well as the SME owners to formulate appropriate development strategies for business environment.
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1. Introduction

Development of technology depends on the creativity of technologists and product designers. Since new opportunities in developing technologies are discovered by experts, their new and creative ideas are necessary for success technology development (Arai, 2006; Yang & Liu, 2006). During the path of understanding the creative process, the researchers found the creativity depends on the environment of breeding idea compared to individual genius (Gatignon et al, 2002). Therefore, to facilitate the providing of new ideas and innovation process in an organization, a systematic approach is required.

On the other hand, the speed of technological changes is an important issue for business environment in the global competition. This brings challenges for the firms to adapt themselves (Kerr et al, 2006). In such environment, technology intelligence, as a way to innovate and produce new products according, is important. In other word, in the competitive situation, identification of technological innovation and new ideas out of organization are crucial (Feizi et al, 2013). An organization may obtain information about new technologies through technology intelligence, and then transfer the information to the organization’s programmers and decision-makers (Kerr et al, 2006). In fact, technology intelligence is a process which enables companies to identify technological opportunities and risks that can affect their development and business survival. Due to short life cycle of technology and further globalization of trade, using effective capabilities of technology intelligence is extremely important and has attracted much attention. Therefore, it must be considered as a key part in planning technology (Cooper & Schendel, 1976; Porter & Detampel, 1995; Lichtenthaler, 2003; Park et al, 2013). The important point is that the technology intelligence not only focuses on technical features of technology but also includes a full range of the political, economic, social, legal and environmental features of a technology (Utterback, 1996).

Due to importance of technology intelligence, investigation on organizations’ situation in the technology intelligence is an important subject in the field of technology management. The main objective of this study is to study the situation of SMEs (small and medium enterprises) in technology intelligence. The case study for our survey is SMEs located at a Science and Technology Park (STP). The results help science and technology policymakers and SMEs to formulate appropriate development strategies in order to have flexible and intelligent company and adapt with technological opportunities and threats. The article starts with overview on the literature of technology intelligence and its generations. After that, the research method and information about the case study are reviewed. Finally, the analysis method, results and contribution are discussed.

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