MLA
Lawson-Body, Aisson,et al. "E-Government Service Delivery Performance: An Adaptation of the Balanced Scorecard to the Public Sector." JECO 6.2 (2008): 11-28. Web. 24 Feb. 2021. doi:10.4018/jeco.2008040102
APA
Lawson-Body, A., Keengwe, J., Mukankusi, L., Illia, A., & Miller, G. (2008). E-Government Service Delivery Performance: An Adaptation of the Balanced Scorecard to the Public Sector. Journal of Electronic Commerce in Organizations (JECO), 6(2), 11-28. doi:10.4018/jeco.2008040102
Chicago
Lawson-Body, Aisson and Jared Keengwe, Laurence Mukankusi, Abdou Illia, and Glen Miller. "E-Government Service Delivery Performance: An Adaptation of the Balanced Scorecard to the Public Sector," Journal of Electronic Commerce in Organizations (JECO) 6 (2008): 2, accessed (February 24, 2021), doi:10.4018/jeco.2008040102
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