Holistic Framework for Evolving Effective Information Systems Strategy

Holistic Framework for Evolving Effective Information Systems Strategy

Neeta Baporikar (HP-GSB, Namibia University of Science and Technology, Namibia)
DOI: 10.4018/IJSITA.2015100103
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Abstract

The world today is an information society, with most of its workforce employed as knowledge workers, thus increasing the complexity of management. There is general recognition of information as a key resource. Information is considered to add value to, and differentiate products and services. New work practices like desk sharing; home working, individual learning, and the use of satellite offices are changing the work culture. In this scenario, information systems strategy plays a pivotal role and much organizational success would depend on how well integrated the information systems strategy is with the overall organizational strategy. Based on in depth literature review, reports and polices desk analysis and the authors own experience in designing and implementation strategies, this paper describes, discusses and reviews the existing models and more important proposes a holistic framework that can be adopted for evolving an effective information systems strategy in general and for SMEs and entrepreneurs in particular.
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Literature Review

A series of action research projects, conducted by the authors, spanning over a decade, has seen the emergence of an approach to embedding a number of strategic tools and techniques in a simple cyclical framework. These projects have involved strategic, tactical and operational systems in education, health care, construction, banking and other areas of the private sector. Here the attempt is to define a general purpose framework. Thus this research has involved the adaptation and use of a recognised framework for the development of Information Systems (IS) strategy. This strategic framework supports the use of a wide range of established strategic tools, which may be used in one or more stages of the framework as appropriate. The use of Failures Theory, SWOT analysis and PEST analysis has been described here by way of example, but many other tools, techniques and methods may also be usefully employed. Many of the well-established models and methods were originally developed to describe or to model organisations as a whole.

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