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The vast literature available on information and communication technology tends to disregard the augmented reality of the use of the information and communication technology (ICT) such as the computer and the internet, especially in related to the challenges that it poses and the possibilities that it offers in particular when it comes to the South African learning sphere (Pfeffer, 2012, p. 142). This tendency tends to have an influence on and creates an idealistic impression of the practicalities of ICT. ICT is known for its ability to modify physical or hard copy materials to electronic or soft copy versions of such material, which encourages flexibility and quick access to various resources at the same time. For example, a learner from a country in Africa can enroll for an online course in an overseas country, for instance Japan, and be able to access various data sets in different places around the world, at the same time, without physically visiting those places or the libraries that were accessed. In other words, ICT facilitates the new teaching practice between “actors” within the didactical triangle: the educator(s), the learner(s), and the knowledge (De Sousa Monteiro, & Gomes, 2014, p. 143).
Conversely, when we look at the traditional education practices, a learner and academic institution(s), including the open distance-learning institutions, have been a source of analogue information, however, presently they are exposed to modern technologies that provides greater and quicker access to information for users (Asogwa, 2011). The proliferation of ICT has facilitated the development of various electronic software and digital materials including digital archives, related qualifications as well as teaching and learning approaches. In addition, this required the restructuring of various learning structures within institutions of higher learning, including open distance-learning institutions. In other words, technological advancements have offered wider possibilities and also created new challenges for learners and academic institutions, especially when it comes to the administration of an efficient learning environment (Şimşita, Günayb & Vayvayc, 2014, p. 931). Furthermore, technology facilitated the creation of soft (electronic) information, through the digitisation process, that is more readily accessible to users.
Though the rise of the electronic information age brought about high aspirations to various segments of society, there has been systemic challenges, particularly among previously disadvantaged communities. Some of these challenges include lack of affordability to access the internet, particularly in remote, rural locations, which tends to increase the number of other unexpected challenges such as financial and structural development constraints for various community members (Olawumi, 2013, p. 132). In other words, the shift from the traditional by approach to the electronic mode has mandated scholars including administrators to devise new teaching and learning methods.